Goal-oriented professional well-versed in leading teams and executing strategic goals. Results-driven professional who is successful at working with sales and marketing teams to understand client functions, needs, and markets. Focused on strengthening business partnerships and acquiring new customers with strong prospecting skills.
Overview
15
15
years of professional experience
Work History
Lead VIP Property Host
Circa Resort and Casino
Las Vegas, NV
2020.07 - 2024.04
Responsible for targeting, assessing, and developing new business relationships.
Maintain relationships with VIP/VVIP clients through personal contact by phone and in-person with the ultimate goal of increasing business.
Coordinated logistics for transportation, accommodation, and hospitality arrangements associated with hosting VIP guests.
Assist with the execution of special events.
Anticipate, respond to and consistently meet the needs of existing and new clients.
Supports and cultivates new ideas and methods to deliver business solutions.
Developed skills to handle increasingly complex matters.
Generated ideas for new initiatives that would help attract more high-value customers into the program.
Assisted in developing strategies for marketing campaigns targeting high-value customers.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Delegated work to staff, setting priorities and goals.
Provided excellent customer service by responding promptly to inquiries from VIPs and resolving any issues that may arise.
Assistant Shop Manager
All Star Nutrition
Albuquerque, NM
2019.06 - 2020.05
Responsible for helping the store to maintain inventory of popular supplements and supplements that promise to be in demand.
Ensured compliance with all relevant health, safety and security regulations.
Organized special events such as product launches, promotions or discounts.
Tracked stock levels on a regular basis to avoid out-of-stock situations.
Responsible for finding out a customer’s needs and matching that customer up with the right supplements.
Assisted in developing store marketing displays and finding appropriate places for those displays.
Bartender
Boxing Bear Brewing Company
Albuquerque, NM
2018.11 - 2019.09
Maintained inventory of liquor, beer, wine, and other beverage items.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Developed good working relationships with fellow employees through effective communication.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Displayed and retained extensive knowledge of liquors, wines and entrees.
BMW Tech Genius
BMW
Albuquerque, NM
2016.04 - 2018.09
Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Answered incoming calls in a professional manner and responded to client inquiries.
Coordinated delivery of purchased vehicles directly to customer's home or office address.
Conducted test drives of vehicles to demonstrate features.
Provided follow-up customer service after a car sale was completed.
Sales/Range Officer
Calibers USA
Albuquerque, NM
2014.10 - 2016.03
Trained personnel in the use of firearms handling equipment such as gun safes and trigger locks.
Ensured compliance with all local, state, and federal regulations related to firearms ownership and operation.
Provided customers with product information, including features and benefits of various firearms.
Responded promptly to customer inquiries via phone, email, or in-person visits.
Organized displays to create attractive shopping experiences.
Performed regular cleaning and maintenance on store guns.
Increased sales by cross-selling firearms and accessories purchases.
Optical Shaping Intern
Optisource LLC
Albuquerque, NM
2014.02 - 2014.09
Delicately grinding and cleaning the glass for the first stage of optical lenses using mathematical equations to account for acquired size and shape that were to be used for NASA satellites and military contracts.
Performed preventive maintenance on laboratory equipment to ensure optimal performance.
Calibrated instruments according to specifications.
Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
Monitored quality control measures for accuracy of product results.
Receptionist
Walters Chiropractic
Albuquerque, NM
2009.01 - 2012.05
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Maintained an organized filing system of confidential client information in accordance with company policy.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Performed data entry tasks into various computer systems accurately and promptly.
Education
High School Diploma -
Cibola High School
05.2014
Some College (No Degree) - Business Marketing
UNM
true
Skills
Adaptability & Flexibility
Attention to Detail
Collaboration & Teamwork
Communication
Creativity & Innovation
Independence
Interpersonal Skills
Leadership & Management
Microsoft Word
Power Point
Excel
Problem-Solving
Critical Thinking
Organization
Project Management
Business Planning
Content Creation
Strategic Planning
Creative Direction
Timeline
Lead VIP Property Host
Circa Resort and Casino
2020.07 - 2024.04
Assistant Shop Manager
All Star Nutrition
2019.06 - 2020.05
Bartender
Boxing Bear Brewing Company
2018.11 - 2019.09
BMW Tech Genius
BMW
2016.04 - 2018.09
Sales/Range Officer
Calibers USA
2014.10 - 2016.03
Optical Shaping Intern
Optisource LLC
2014.02 - 2014.09
Receptionist
Walters Chiropractic
2009.01 - 2012.05
High School Diploma -
Cibola High School
Some College (No Degree) - Business Marketing
UNM
Similar Profiles
Alexis SolisAlexis Solis
Lounge Host at Circa Resorts Vegas VickiesLounge Host at Circa Resorts Vegas Vickies