Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isaiah M. Cruz

Phoenix,AZ

Summary

Proven Certified Oil Technician and Online Order Fulfillment expert from Valvoline Inc and Walmart, respectively, showcasing exceptional problem-solving and relationship-building skills. Achieved significant efficiency improvements and customer satisfaction through innovative process optimization and effective hazardous materials handling. Demonstrates a strong commitment to safety and productivity, with a track record of reducing environmental impact and enhancing operational workflows. Skilled oil technician with hands-on experience and proven potential for significant impact. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in equipment maintenance, safety protocols, and troubleshooting. Reliable, efficient, and always prepared to meet high standards.

Overview

3
3
years of professional experience

Work History

Certified Oil Technician

Valvoline Inc
04.2023 - 07.2024
  • Developed strong working relationships with key suppliers, ensuring timely delivery of essential parts at competitive prices.
  • Maximized productivity by efficiently scheduling maintenance tasks around production demands.
  • Promoted a culture of safety, leading training sessions on proper handling of hazardous materials and emergency response procedures.
  • Supported continuous improvement initiatives by participating in process optimization discussions and implementing changes when necessary.
  • Minimized risk of catastrophic failure by identifying potential issues before they developed into larger problems.
  • Contributed to a reduction in environmental impact by properly disposing of hazardous materials from oil systems.
  • Increased efficiency, performing preventive maintenance to minimize unexpected breakdowns.

Online Order Fulfillment

Walmart
11.2021 - 08.2022
  • Supported online order fulfillment by processing orders accurately and promptly shipping items out to customers'' homes or nearby stores for pick-up services.
  • Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
  • Increased customer satisfaction with timely order fulfillment and accurate shipment tracking.
  • Expedited order fulfillment process by accurately picking items for online orders, reducing wait times for customers upon pickup.
  • Expedited order fulfillment by effectively prioritizing tasks according to customer needs and shipment deadlines.

Education

No Degree - Business

University of New Mexico
Albuquerque, NM

Bachelor of Arts - Theology

Grand Canyon University
Phoenix, AZ
05.2028

Skills

System Troubleshooting

Hazardous Materials Handling

Problem-Solving

Safety Checks

Attention to Detail

Dependable and Responsible

Relationship Building

Customer Relations

Hardworking and Dedicated

Adaptability and Flexibility

Physical Strength

Hand-Eye Coordination

Languages

Spanish
Limited Working

Timeline

Certified Oil Technician

Valvoline Inc
04.2023 - 07.2024

Online Order Fulfillment

Walmart
11.2021 - 08.2022

No Degree - Business

University of New Mexico

Bachelor of Arts - Theology

Grand Canyon University

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Isaiah M. Cruz