Isaiah N Quewea
Cedar Rapids,IA
Summary
Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Experienced Forklift Driver with more than 4 years of work history precisely moving and tracking goods in warehouse environments. Skilled in operating scanners and heavy equipment.
Talented Assembly Line Worker offers solid track record working in team-based environment. Excellent listening and problem-solving skills paired with deep foundational grasp of thresholds for equipment quality. Solid track record over more than 2 years. Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions. Skilled Machine Operator with background in manufacturing environments. Demonstrated ability to operate, troubleshoot and maintain complex machinery for optimal performance. Strong safety record alongside capability to work effectively in team-oriented settings. Previous roles have resulted in improved production efficiency due to proactive problem-solving skills.
Overview
21
21
years of professional experience
Work History
Machine Operator
PMX Industries
Cedar Rapids, Iowa
07.2023 - Current
- Monitored production processes to maintain quality control standards.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Documented production data accurately for tracking and reporting purposes.
- Load raw materials into machines according to specified measurements.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
CDL Class A Driver
Hirschbeck Trucking
Dubuque, Iowa
09.2023 - 07.2024
- Inspected and maintained vehicles to ensure roadworthiness.
- Verified load security and accuracy of delivery documents.
- Complied with applicable laws, regulations, and safety requirements.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety.
- Drove safely under all weather conditions day or night in accordance with company policies and state and federal laws.
CDL Class A Driver
Ace Transportation
Des Plaines, Illinois
04.2023 - 09.2023
- Operated tractor-trailer vehicles across various routes and terrains.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety.
- Maintained accurate logs of driving hours and vehicle maintenance activities.
- Communicated with dispatch to receive route instructions and updates.
- Drove safely under all weather conditions day or night in accordance with company policies and state and federal laws.
CDL Class A Driver
Prime INC
Springfield, Missouri
05.2022 - 04.2023
- Operated tractor-trailer vehicles across various routes and terrains.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety.
- Maintained accurate logs of driving hours and vehicle maintenance activities.
- Communicated with dispatch to receive route instructions and updates.
- Drove safely under all weather conditions day or night in accordance with company policies and state and federal laws.
- Performed pre-trip inspections on all assigned equipment prior to each shift.
Cargo Van Driver
Fast and Accurate Transportation
Sioux Falls, SD
02.2021 - 05.2022
- Conducted routine safety checks on vans to ensure compliance with regulations.
- Loaded and unloaded cargo while adhering to weight and safety guidelines.
- Loaded and unloaded cargo from vans in a safe and secure manner.
- Ensured all necessary documents were completed accurately prior to departure.
- Drove long-distance routes to deliver packages on time.
Forklift Driver
Showplace Cabinetry
Sioux Falls, SD
09.2016 - 02.2021
- Conducted regular inspections on forklifts to maintain optimal operating conditions.
- Loaded and unloaded shipments while ensuring product safety and integrity.
- Loaded and unloaded trucks with forklift in a safe manner.
- Moved products to designated areas using the forklift.
- Ensured all safety regulations were met while operating the forklift in the warehouse area.
- Used forklifts to load trailers and pallets at warehouse.
Production Line Worker
Smithfield Foods, Inc
Sioux Falls, South Dakota
07.2014 - 09.2016
- Prepared raw materials for production line operations.
- Assembled components to produce finished products.
- Collaborated with team members to ensure smooth workflow on the line.
- Performed quality control checks on assembled items.
- Identified defective products during quality assurance inspections.
- Followed safety protocols to maintain a safe working environment.
Rework Technician
StarMark Cabinetry
Sioux Falls, South Dakota
04.2013 - 06.2014
- Inspected cabinetry components for quality and precision before rework processes.
- Utilized hand tools and machinery to modify and repair cabinetry products.
- Documented rework activities in compliance with company standards and regulations.
- Communicated effectively with supervisors regarding workflow status and material needs.
Production Worker
TPI Corporation
Gray, TN
09.2009 - 03.2013
- Cleaned up work area at end of shift to maintain safe working environment.
- Communicated with team members regarding tasks assigned during shift.
- Followed safety protocols while operating machines and equipment.
- Tracked production data such as number of items produced per hour, day, week.
Customer Service Representative
ACT Call Center
Johnson City, Tennessee
02.2006 - 08.2008
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer inquiries and issues efficiently and professionally.
- Utilized CRM software to track customer interactions and feedback.
- Handled escalated complaints with empathy and effective problem-solving skills.
- Participated in team meetings to discuss service improvements and strategies.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Direct Support Professional
Washington County Disability
Johnson City, Tennessee
06.2004 - 02.2006
- Provided daily assistance with personal care and daily living activities.
- Developed strong relationships with individuals to enhance their well-being.
- Documented client progress and reported any changes in behavior or needs.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Assisted individuals in learning and developing new skills.
- Assisted clients with maintaining good personal hygiene.
Education
Bachelor of Science - Criminal Justice
East Tennessee State University
Johnson City, TNSkills
- Document Management
- Load Security
- Materials Transport
- Safe Driving
- Equipment Operation
- Refrigerated Trailers Operation
- OTR Driving
- Dependable and Reliable
- Data Entry
- Call Management
- Product Knowledge
- Client Documentation
- Class A CDL with hazmat endorsement
- Problem-solving
Accomplishments
- Employee of quarter awards at Showplace Cabinetry
Timeline
CDL Class A Driver
Hirschbeck Trucking
09.2023 - 07.2024
Machine Operator
PMX Industries
07.2023 - Current
CDL Class A Driver
Ace Transportation
04.2023 - 09.2023
CDL Class A Driver
Prime INC
05.2022 - 04.2023
Cargo Van Driver
Fast and Accurate Transportation
02.2021 - 05.2022
Forklift Driver
Showplace Cabinetry
09.2016 - 02.2021
Production Line Worker
Smithfield Foods, Inc
07.2014 - 09.2016
Rework Technician
StarMark Cabinetry
04.2013 - 06.2014
Production Worker
TPI Corporation
09.2009 - 03.2013
Customer Service Representative
ACT Call Center
02.2006 - 08.2008
Direct Support Professional
Washington County Disability
06.2004 - 02.2006
Bachelor of Science - Criminal Justice
East Tennessee State University
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