Isaiahs Santillan
Buckeye,AZ
Summary
Operations-focused leader with experience in Amazon fulfillment, U.S. Army Reserve logistics, and warehouse/inbound operations. Skilled in fast-paced, physically demanding environments while maintaining safety, quality, and productivity. Currently pursuing a B.S. in Business Administration – Management and seeking a Fulfillment Area Manager Intern (2026) role to grow in people leadership, standard work, and continuous improvement.
Overview
6
6
years of professional experience
Work History
92S – Shower & Laundry Repair Specialist
United States Army Reserve
12.2019 - Current
- Help run and maintain millions of dollars' worth of equipment, ensuring proper operation, accountability, and preventive maintenance.
- Establish and perform personnel shower and laundry operations to support soldier readiness in training and field environments.
- Follow detailed technical procedures, safety standards, and timelines while working in high-stress, physically demanding conditions.
- Collaborate with NCOs and peers, demonstrating team leadership potential, discipline, and reliability.
Plumbing Apprentice
Roto-Rooter Plumbing & Water Cleanup
07.2023 - 11.2023
- Assisted a licensed plumber with installing, maintaining, and repairing plumbing systems for residential and commercial customers.
Helped identify repair or replacement needs, and ensured proper use of tools and equipment on each job.
Prepared materials and ensured adequate stock to complete assignments efficiently and safely.
Interacted with customers on-site, reinforcing professionalism, communication, and customer service.
Amazon Fulfillment Associate
Amazon
03.2021 - 08.2022
- Worked in a high-volume outbound environment at the fulfillment center GYR3, supporting picking, packing, and shipping operations.
Handled and moved inventory while following standard work, safety, and quality procedures to support on-time customer deliveries.
Helped maintain accurate inventory by properly scanning and placing items, supporting strong storage, and MCF (Multi-Channel Fulfillment) performance.
Worked long shifts on your feet, frequently lifting, bending, and reaching, demonstrating reliability in a fast-paced environment.
Inbound Warehouse Associate
OnTrac
10.2020 - 03.2021
- Replenished stock, received incoming orders, and processed and packed packages for shipment.
- Counted inventory and verified products to support accurate package flow and timely deliveries.
- Worked on a fast-paced inbound dock, frequently lifting, bending, and moving packages throughout the shift.
Inbound Warehouse Associate
Randstad
10.2019 - 02.2020
- Restocked shelves, accepted incoming orders, processed and packed products, and prepared shipments.
- Tallied inventory and ensured orders were prepared and shipped on time.
- Supported overall warehouse operations in a physically demanding environment.
Education
Bachelor of Science, Business Administration - Bachelor of Science, Business Administration
Western Governors University (WGU)
4001 S 700 E #300, Millcreek, UT 8410712-2025
No Degree - Certificate in Gunsmithing
Sonoran Desert Institute
1555 W University Dr #103, Tempe, AZ 8528104-2023
Skills
- Operations & Warehouse: Inbound/outbound processing, stowing, picking, packing, inventory, basic material handling
- Leadership & Teamwork: US Army Reserve experience, SFRG leadership, team management, supervising experience
- Communication & Customer Service: Clear verbal communication, customer-facing experience, newsletter creation
- Military & Technical: CLS – Combat Lifesaver (2 years), repairing and maintaining M4/AR-15 (3 years), security awareness
- Work Traits: Reliable, strong work ethic, comfortable with outdoor and physically demanding work; able to stand, walk, lift, bend, and reach for extended periods
Accomplishments
LEADERSHIP & VOLUNTEER EXPERIENCE
Newsletter Chairperson – Soldier and Family Readiness Group (SFRG)
U.S. Army Reserve
1 year
- Created and distributed newsletters to soldiers and families, sharing key updates, events, and resources.
- Coordinated with leadership and volunteers, demonstrating communication, organization, and ownership.
Timeline
Plumbing Apprentice
Roto-Rooter Plumbing & Water Cleanup
07.2023 - 11.2023
Amazon Fulfillment Associate
Amazon
03.2021 - 08.2022
Inbound Warehouse Associate
OnTrac
10.2020 - 03.2021
92S – Shower & Laundry Repair Specialist
United States Army Reserve
12.2019 - Current
Inbound Warehouse Associate
Randstad
10.2019 - 02.2020
Bachelor of Science, Business Administration - Bachelor of Science, Business Administration
Western Governors University (WGU)
No Degree - Certificate in Gunsmithing
Sonoran Desert Institute