Isaias Ocasio
Springfield,MA
Summary
Organized Worker with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
12
12
years of professional experience
Work History
Line Cook
Buffalo Wild Wings
08.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Delivery Driver
A&E Transportation
05.2021 - 07.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assistant Manager
Carrabba's Restaurant
02.2019 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Line Cook and Prep Cook
Carrabba's Restaurant
05.2016 - 12.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Maitnence
Los Magnifico's
07.2013 - 04.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Education
High School Diploma -
Caserio Rosa Nieves
Puerto Rico05-2012
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Active listener
- Reliable and trustworthy
- Food preparation
- Problem-solving
- Cleanliness standards
- Equipment maintenance
- Team leadership
- Task delegation
Languages
Spanish
Full Professional
Timeline
Line Cook
Buffalo Wild Wings
08.2024 - Current
Delivery Driver
A&E Transportation
05.2021 - 07.2024
Assistant Manager
Carrabba's Restaurant
02.2019 - 12.2020
Line Cook and Prep Cook
Carrabba's Restaurant
05.2016 - 12.2020
Maitnence
Los Magnifico's
07.2013 - 04.2016
High School Diploma -
Caserio Rosa Nieves
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