Rico Burgos
Jacksonville,FL
Summary
New and reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Fred's Texas Cafe
Fort Worth , TX
2020.08 - 2021.03
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Shelf Stocker
Jewels Osco
Huntley , IL
2020.05 - 2020.09
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
- Cleaned and organized storage areas and store aisles for maximum merchandise accessibility, safety and loss prevention.
- Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.
High School Basketball Manager
Ryan Trammell
Haslet , TX
2018.08 - 2020.06
- Operated score board during games to keep accurate counts of baskets and penalties.
- Monitored players during practices and games to maintain optimal safety.
- Organized first aid provisions to maintain readiness for game and practice emergencies.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Proposed or approved modifications to drills.
Education
University of North Florida
Jacksonville, FL05.2026
Skills
- Verbal and Written Communication
- Teamwork and Collaboration
- Creative and Resourceful
- Multitasking and Organization
- Store Opening and Closing
- Time Management
- Stocking and Receiving
Certification
- Osha Certified - 2022
- Microsoft Certified - 2020
Timeline
Server
Fred's Texas Cafe
2020.08 - 2021.03
Shelf Stocker
Jewels Osco
2020.05 - 2020.09
High School Basketball Manager
Ryan Trammell
2018.08 - 2020.06
University of North Florida
- Osha Certified - 2022
- Microsoft Certified - 2020
Similar Profiles
Ron HochiRon Hochi
Bartender at Fred's Mexican CafeBartender at Fred's Mexican Cafe
Mario RodriguezMario Rodriguez
Carpenter's Assistant at Fred's Trim In TexasCarpenter's Assistant at Fred's Trim In Texas
Shilia LalumiaShilia Lalumia
Co-Owner Muffler Shop at Fred's Muffler and Automotive LLCCo-Owner Muffler Shop at Fred's Muffler and Automotive LLC