Rico Burgos
Jacksonville,FL
Summary
New and reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Fred's Texas Cafe
Fort Worth, TX
08.2020 - 03.2021
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Shelf Stocker
Jewels Osco
Huntley, IL
05.2020 - 09.2020
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
- Cleaned and organized storage areas and store aisles for maximum merchandise accessibility, safety and loss prevention.
- Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.
High School Basketball Manager
Ryan Trammell
Haslet, TX
08.2018 - 06.2020
- Operated score board during games to keep accurate counts of baskets and penalties.
- Monitored players during practices and games to maintain optimal safety.
- Organized first aid provisions to maintain readiness for game and practice emergencies.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Proposed or approved modifications to drills.
Education
University of North Florida
Jacksonville, FL05.2026
Skills
- Verbal and Written Communication
- Teamwork and Collaboration
- Creative and Resourceful
- Multitasking and Organization
- Store Opening and Closing
- Time Management
- Stocking and Receiving
Certification
- Osha Certified - 2022
- Microsoft Certified - 2020
Timeline
Server
Fred's Texas Cafe
08.2020 - 03.2021
Shelf Stocker
Jewels Osco
05.2020 - 09.2020
High School Basketball Manager
Ryan Trammell
08.2018 - 06.2020
University of North Florida
- Osha Certified - 2022
- Microsoft Certified - 2020
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