Isaias Ortiz
Sahuarita,AZ
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Solid experience processing payments, meeting customer demands with diligent and well-organized mentality.
Overview
2
2
years of professional experience
Work History
Caregiver, Special Needs
Liberty Center For Language And Learning
Tucson, AZ
06.2023 - 11.2023
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement by 85%.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
Server
Charro Steak
Tucson, AZ
12.2022 - 05.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by 50% while efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Barista
Dutch Bros
Tucson, AZ
08.2021 - 08.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
Education
High School Diploma -
Walden Grove High School
Sahuarita, AZ05.2023
Skills
- Opening and Closing Duties
- Customer Service Excellence
- Basic understanding of fitness equipment and exercises
- Knowledge of different workout routines and fitness programs
- Proficiency in using computer systems
- Capability to handle multiple tasks simultaneously, such as answering phones, assisting members, and managing inquiries
Affiliations
- High School Assistant Wrestling Coach
- Powerlifting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caregiver, Special Needs
Liberty Center For Language And Learning
06.2023 - 11.2023
Server
Charro Steak
12.2022 - 05.2023
Barista
Dutch Bros
08.2021 - 08.2022
High School Diploma -
Walden Grove High School