Isaias Vázquez
Houston
Summary
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
Assistant Manager Auto Technician
Take 5 Oil Change
Houston, TX
11.2023 - 05.2026
- Supervised daily operations to ensure efficiency and adherence to company policies.
- Trained and mentored new staff on service protocols and safety practices.
- Implemented process improvements to enhance customer service and operational workflow.
- Managed inventory levels, ensuring timely replenishment of supplies and equipment.
- Developed and implemented sales strategies to improve customer engagement and satisfaction.
- Handled customer inquiries and resolved issues promptly to enhance experience.
- Had a big 4 over 83% (which is our sales % for everything we sell to the customer other than an oil change) and helped pushed my store to top 3 in sales of our district
Education
High school diploma - Career And Technical Education
Channelview High School
Channelview, TX05-2024
Skills
- Customer service
- Decision-making
- Problem-solving skills
- Communication
- Time management
- Team leadership
- Reliable and punctual
- Excellent people skills
Certification
NCCER
OSHA 30
LANGUAGES
Spanish
English
AWARDS
OSHA 30, NCCER
Timeline
Assistant Manager Auto Technician
Take 5 Oil Change
11.2023 - 05.2026
High school diploma - Career And Technical Education
Channelview High School