Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isaiha Villalobos

Hutto,TX

Summary

Dynamic customer service professional with a proven track record at Whataburger, excelling in complaint resolution and team building. Adept at utilizing CRM software to enhance customer relations and drive satisfaction. Recognized for training associates and implementing process improvements, ensuring high-quality service and operational efficiency.

Professional with experience in customer service, prepared to excel in this role. Strong focus on achieving results through effective team collaboration and adaptability. Skilled in communication, conflict resolution, and fostering positive customer relationships. Reliable, flexible, and committed to maintaining high standards in dynamic environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Ambassador

Whatabuger
11.2022 - Current
  • Learned customer service protocols to deliver exceptional support and resolve inquiries.
  • Assisted customers with product information and order processing to enhance satisfaction.
  • Developed familiarity with CRM software to track interactions and follow up effectively.
  • Collaborated with team members to maintain an positive customer experience environment.
  • Adapted quickly to changes in products and services, ensuring accurate information delivery.
  • Provided feedback on customer concerns to improve service quality and efficiency.
  • Participated in training sessions to build knowledge of company policies and procedures.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Educated customers on company policies, procedures, and promotions, enabling them to maximize the value of their transactions.

Cook

Whatabuger
11.2022 - Current
  • Monitored inventory levels and assisted in ordering supplies as needed.
  • Implemented process improvements that enhanced efficiency in food preparation areas.
  • Maintained consistency in food presentation and portion control per company guidelines.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Camera Operator

Hutto High School
04.2023 - 05.2025
  • Operated various camera equipment to capture high-quality footage for diverse projects.
  • Collaborated with production teams to develop and execute visual storytelling strategies.
  • Monitored camera settings and adjusted parameters for optimal light and composition.
  • Assisted in pre-production planning, including shot lists and location scouting.
  • Maintained equipment inventory, ensuring all gear was functional and ready for use.
  • Trained junior operators on camera techniques and industry best practices.
  • Reviewed footage post-shoot, providing feedback for editing decisions and visual continuity.
  • Set up equipment for inside and outside shots.
  • Worked with directors to capture desired shots.
  • Operated various camera types proficiently, including DSLR, mirrorless, and cinema cameras, ensuring optimal image quality for each project.
  • Collaborated with directors to capture their vision, resulting in successful video productions.
  • Maintained a calm demeanor under pressure while managing tight deadlines or unexpected challenges on set.
  • Managed a crew of assistants effectively delegating tasks related to camera setup, maintenance, storage management when needed.
  • Framed shots and operated jib arm and dolly for smooth camera movement.
  • Enhanced video quality by skillfully operating camera equipment and adjusting angles, focus, and lighting.

Cook

Chick-fil-A
02.2021 - 11.2022
  • Prepared and cooked food items in accordance with Chick-fil-A's quality standards.
  • Ensured kitchen cleanliness and adhered to safety protocols during food preparation.
  • Trained new team members on proper cooking techniques and equipment usage.
  • Collaborated with team members to optimize workflow during peak service hours.

Education

High School Diploma -

Hutto High School
Hutto, TX
05-2025

Skills

  • Cash handling
  • Customer relations
  • Team building
  • Customer focus
  • Complaint handling
  • Complaint resolution
  • Sales proficiency
  • Staff education and training
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Quality control

Certification

Food handlers

Adobe photoshop


Timeline

Camera Operator

Hutto High School
04.2023 - 05.2025

Customer Service Ambassador

Whatabuger
11.2022 - Current

Cook

Whatabuger
11.2022 - Current

Cook

Chick-fil-A
02.2021 - 11.2022

High School Diploma -

Hutto High School

Similar Profiles

CREATE PROFILE