Isaihas Morales
Romeoville,IL
Summary
Efficient Car Wash Attendant known for high productivity and ability to complete tasks swiftly and accurately. Skilled in vehicle detailing, maintenance of cleaning equipment, and customer service. Excel in time management, teamwork, and communication, ensuring smooth operations and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Car Wash Attendant
Rainstorminc
Romeoville, IL
07.2022 - Current
- Performed basic maintenance checks on equipment used in the car wash process.
- Worked closely with team members to ensure efficient service delivery.
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Disposed of waste materials properly according to established regulations.
- Maintained accurate records related to sales transactions.
- Ensured all safety protocols were followed during the car wash process.
- Inspected vehicles for damage prior to washing.
- Received payment from customers in exchange for services rendered.
- Greeted customers and answered questions regarding services offered.
- Maintained cleanliness and organization of the work area.
- Adhered to company policies and procedures relating to customer service standards.
- Assisted customers with selection of car wash packages and add-on services.
- Operated cash register to process customer payments.
- Provided information about additional services available at the car wash facility.
- Maintained a clean, organized, and safe work environment.
- Resolved customer issues in accordance with company guidelines.
- Inspected vehicles prior to selected service to identify broken, missing or defective external parts.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Operated cash register and processed cash, credit card and check payments.
- Trained new employees on car wash operations and customer service standards.
- Greeted customers and explained car wash options thoroughly.
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
- Guided vehicles onto the conveyor belt accurately and safely.
- Assisted with marketing promotions and distributed flyers when necessary.
- Adhered to all safety protocols and guidelines to prevent accidents.
- Identified and contacted potential members to explain membership benefits.
- Developed and implemented sales strategies to meet organizational objectives.
- Resolved any customer complaints quickly and efficiently.
- Provided excellent customer service to ensure satisfaction with membership services.
Education
Associate of Arts - Music Technology
Joliet Junior College
Joliet, IL05-2025
High School Diploma -
Romeoville High School
Romeoville, IL05-2022
Skills
- Cash Register Operation
- Work Planning
- Vehicle inspections
- Problem-solving capabilities
- Strong team contribution
- Customer Retention
- Professional Appearance
- Maintenance Requests
- Quality control understanding
- Customer Service
- Negotiation
- Sales strategy development
- Sales Techniques
- Team Training
- Account Management
- Staff Training
- Effective Communication
Languages
English
Professional
Spanish
Limited
Affiliations
- honors choir Romeoville School
Accomplishments
- leading salesman for June 23
Timeline
Car Wash Attendant
Rainstorminc
07.2022 - Current
Associate of Arts - Music Technology
Joliet Junior College
High School Diploma -
Romeoville High School
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