Isamar Cotts
Deltona
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Rural Mail Carrier
USPS, United States Postal Service
07.2023 - 01.2025
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Organized mail ahead of delivery runs for correct routing.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Increased efficiency by organizing mail and parcels before delivery, minimizing time spent on each route.
- Safely operated postal delivery vehicles, ensuring timely distribution of mail and packages.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Overnight Stocker
Walmart
11.2022 - 06.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Stocked shelves to match planogram images and instructions.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Warehouse Worker
WLS
02.2022 - 07.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50+ pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Optimized storage space, rearranging items to better utilize available square footage.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
Education
No Degree - Criminal Justice
LCCC
Allentown, PAGED -
The Literacy Center
Allentown, PA05-2019
Skills
- Dependability
- Observation
- Prioritization
- Scheduling flexibility
- Attention to detail
- Teamwork
- Customer service
- Problem-solving
- Punctuality
- Multitasking
- Reliability
- Organizational skills
- Critical thinking
- Active listening
- Adaptability and flexibility
- Safety awareness
- Team building
- Goal setting
- Professionalism
- Communication skills
- Task prioritization
- Decision-making
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Rural Mail Carrier
USPS, United States Postal Service
07.2023 - 01.2025
Overnight Stocker
Walmart
11.2022 - 06.2023
Warehouse Worker
WLS
02.2022 - 07.2022
No Degree - Criminal Justice
LCCC
GED -
The Literacy Center
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