Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline

Richard Bartlett

Copperas Cove,TX

Summary

Dynamic professional with a proven track record at USPS, excelling in mail distribution and customer relations. Recognized for dependability and effective communication, I successfully resolved customer complaints and maintained high service standards. My experience in data analysis and teamwork enhances my ability to deliver timely, accurate results in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Rural Mail Carrier

USPS
06.2016 - Current
  • Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Sorted mail according to order of address appearance for easy access in field.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Resolved complaints calmly and professionally to maintain customer satisfaction.
  • Distributed items on time and to correct locations for punctual, professional mail services.
  • Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.

Intelligence Sergeant

U.S. Army Active Duty
05.2014 - 05.2016
  • Created useful and timely intelligence products to support field operations.
  • Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
  • Assisted in creating high-level intelligence briefs for senior-level personnel.
  • Developed standard operating procedures for intelligence operations and activities.
  • Conducted detailed data analysis to identify patterns and trends in complex datasets.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.

Education

BBA - Business Management

Strayer University, Dallas, TX
09-2021

Skills

  • Prioritization
  • Dependability
  • Mail distribution
  • Relationship building
  • Excellent communication
  • Teamwork
  • Interpersonal skills
  • Professionalism
  • Effective communication
  • Organizational skills

Interests

  • Creative Writing
  • Learning new cooking techniques and expanding my culinary skills
  • Reading
  • I enjoy helping others and giving back to the community
  • Strategy Games
  • Artificial Intelligence (AI) and Machine Learning
  • Outdoor Recreation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Rural Mail Carrier - USPS
06.2016 - Current
Intelligence Sergeant - U.S. Army Active Duty
05.2014 - 05.2016
Strayer University - BBA, Business Management

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