Versatile professional with a background at the United States Post Office, showcasing exceptional dependability and route planning skills. Excelled in enhancing customer satisfaction and safety, achieving high accuracy in mail distribution. Proven ability in load balancing and prioritization, adept at managing high-risk situations with composure.
Overview
16
16
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
05.2012 - 11.2024
Developed strong relationships with rural customers through consistent communication and exceptional service quality.
Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
Handled accurate cash payments for postage and incurred fees.
Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
Organized mail ahead of delivery runs for correct routing.
Maintained records on customers with mail forwarding and change of address requests.
Communicated regularly with supervisors regarding route progress, issues encountered, or any necessary adjustments needed.
Correctional Officer
South Carolina Department Of Corrections
05.2011 - 05.2012
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Conducted routine and emergency head counts.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Food Server
Applebee's
02.2009 - 04.2011
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Enhanced customer satisfaction by providing efficient and friendly food service.
Managed cash register accurately, ensuring proper handling of transactions and tips.
Cultivated warm relationships with regular customers.
Education
Corrections Officer
Sheriff Academy
Columbia, SC
01-2012
Clerk of Works/ Rural Mail Carrier
United States Postal Services Academy
Columbia, SC
01-2012
Jamestown Community College
Jamestown, NY
01-2011
High School Diploma -
South Carolina Police Academy
Columbia, SC
01-2011
Corrections Academy
Columbia, SC
01-2011
High School Diploma -
Fredonia Highschool
Fredonia, NY
06-2010
Skills
Dependability
Load balancing
Prioritization
Observation
Route planning
Mail distribution
Package handling
Safe driving
Vehicle maintenance
Scheduling flexibility
Postal regulations
Sorting mail
Address verification
Delivery procedures
Attention to detail
Change-of-address orders
Mail sorting
Route deliveries
Service sales
Vehicle inspections
Teamwork and collaboration
Customer service
Problem-solving
Time management
Multitasking
Schedule management
Reliability
Excellent communication
Decision-making
Safety awareness
Physical strength
Task prioritization
Self motivation
Interests
Animal Care
Kayaking
Swimming
Yoga
I enjoy cooking for friends and family gatherings
Music
Gym Workouts
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Enjoy hobbies that combine physical activity with outdoor exploration