Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kristine Karlson

Lancaster

Summary

Versatile professional with a background at the United States Post Office, showcasing exceptional dependability and route planning skills. Excelled in enhancing customer satisfaction and safety, achieving high accuracy in mail distribution. Proven ability in load balancing and prioritization, adept at managing high-risk situations with composure.

Overview

16
16
years of professional experience

Work History

Rural Mail Carrier

United States Post Office
05.2012 - 11.2024
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
  • Organized mail ahead of delivery runs for correct routing.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Communicated regularly with supervisors regarding route progress, issues encountered, or any necessary adjustments needed.

Correctional Officer

South Carolina Department Of Corrections
05.2011 - 05.2012
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Conducted routine and emergency head counts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.

Food Server

Applebee's
02.2009 - 04.2011
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.

Education

Corrections Officer

Sheriff Academy
Columbia, SC
01-2012

Clerk of Works/ Rural Mail Carrier

United States Postal Services Academy
Columbia, SC
01-2012

Jamestown Community College
Jamestown, NY
01-2011

High School Diploma -

South Carolina Police Academy
Columbia, SC
01-2011

Corrections Academy
Columbia, SC
01-2011

High School Diploma -

Fredonia Highschool
Fredonia, NY
06-2010

Skills

  • Dependability
  • Load balancing
  • Prioritization
  • Observation
  • Route planning
  • Mail distribution
  • Package handling
  • Safe driving
  • Vehicle maintenance
  • Scheduling flexibility
  • Postal regulations
  • Sorting mail
  • Address verification
  • Delivery procedures
  • Attention to detail
  • Change-of-address orders
  • Mail sorting
  • Route deliveries
  • Service sales
  • Vehicle inspections
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Schedule management
  • Reliability
  • Excellent communication
  • Decision-making
  • Safety awareness
  • Physical strength
  • Task prioritization
  • Self motivation

Interests

  • Animal Care
  • Kayaking
  • Swimming
  • Yoga
  • I enjoy cooking for friends and family gatherings
  • Music
  • Gym Workouts
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Reading
  • Hiking

Timeline

Rural Mail Carrier

United States Post Office
05.2012 - 11.2024

Correctional Officer

South Carolina Department Of Corrections
05.2011 - 05.2012

Food Server

Applebee's
02.2009 - 04.2011

Corrections Officer

Sheriff Academy

Clerk of Works/ Rural Mail Carrier

United States Postal Services Academy

Jamestown Community College

High School Diploma -

South Carolina Police Academy

Corrections Academy

High School Diploma -

Fredonia Highschool
Kristine Karlson