Isamar Garza
Laredo,United States
Summary
Well-qualified person with strong knowledge of office administration and common human resources operations. Well-organized and self-motivated individual with a determined mind that is always willing to learn new things.
Overview
12
12
years of professional experience
Work History
Human Resources
Royal Express, Inc.
04.2022 - Current
- Review and submit all TWC notice of chargebacks claims determinations, unemployment applications in a timely manner
- Send all timecards to accounting department for payroll processing
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Ensuring all employee records are maintained and updated with new hire information or changes in employment status.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- In charge of the residency program the company offered to all B1 drivers.
- Assisted Human Resources in the recruitment , hiring, onboarding process.
- Responding to employees’ queries and resolving issues in a timely and professional manner.
Customer Service Representative
Parker & Company
02.2021 - 04.2022
- U.S.Customs Entries Shippers Billing Inbonds Answer emails/ Phone calls from clients Ocean shipment entries ISF & RLF Track shipment
Human Resource Assistant
Dicex International
10.2014 - 02.2021
- Update list of vacancy
- Order supplies (office supply) Payroll Interview candidates Hiring/orientation and termination process Reports on excel
- (statistics) Reception( answer and transfer calls) Set up/ organize trainings for employees Review insurance invoices, correct any mistake
Clerk
IBC Administration Building
10.2012 - 11.2013
- Reconciliation Clerk- Compare previously prepared bank statements with canceled checks and reconcile discrepancies
- Balance out pesos, euros and pounds of different banks
- Non-Sufficient Funds Clerk (NSF) dishonoring or returning checks that have insufficient funds.
Education
One year -
Laredo Community College
Laredo, TXCertified Dental Assistant -
Laredo Community College
Laredo, TX01.2015
High School Diploma -
J.B. Alexander High School
Laredo, TX01.2011
Skills
- Interpersonal Skills
- Bilingual
- Data Entry (80 WPM)
- MS Proficiency (Excel, Word, Outlook)
- Customer Service
- Telephone Reception
- Multitasks
- Administration
- Attention to detail
- Teamwork
Languages
English
Native or Bilingual
Timeline
Human Resources
Royal Express, Inc.
04.2022 - Current
Customer Service Representative
Parker & Company
02.2021 - 04.2022
Human Resource Assistant
Dicex International
10.2014 - 02.2021
Clerk
IBC Administration Building
10.2012 - 11.2013
One year -
Laredo Community College
Certified Dental Assistant -
Laredo Community College
High School Diploma -
J.B. Alexander High School
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