Thania Modesto
Brooklyn,NY
Summary
Compassionate and reliable healthcare professional seeking a Medical Assistant position. Experienced in patient care as a Home Health Aide and skilled in front desk administration, including scheduling, patient communication, and managing records. Strong ability to support patients, maintain organized documentation, and work in fast-paced healthcare environments. Dedicated to providing quality care and contributing to a positive patient experience while continuing to grow clinical skills.
Overview
6
6
years of professional experience
Work History
Human Resources
Carelink Home Care
Brooklyn, NY
12.2024 - Current
- Managed employee onboarding and orientation, ensuring smooth transitions for new hires and healthcare staff.
- Maintained accurate employee and compliance records using HR software systems.
- Conducted background checks, reference verifications, and credentialing for Home Health Aides.
- Assisted with administrative operations and HR inquiries, supporting efficient healthcare workflow.
- Maintained accurate patient documentation using HHA eXchange and InflowCare systems.
- Translated for Spanish-speaking patients, facilitating communication and enhancing patient care.
Front Desk Receptionist
Dr. Eli Wagshall, D.D.S Pediatric Dentistry
Brooklyn, NY
11.2021 - 11.2023
- Managed patient check-in and check-out, ensuring smooth workflow at the front desk.
- Scheduled and coordinated appointments using dental software, maintaining calendar accuracy.
- Maintained organized patient records and reception area, ensuring compliance with HIPAA regulations.
- Answered phones, responded to inquiries, and provided information about services professionally.
- Collaborated with dental staff to coordinate patient care and treatment plans.
- Educated patients on post-operative and at-home care for optimal outcomes.
- Followed up with patients to confirm satisfaction and enhance patient experience.
- Delivered excellent customer service by building positive relationships and ensuring a welcoming environment.
Home Health Aide
Hamaspik Home Care
Brooklyn, NY
06.2020 - 11.2023
- Provided compassionate, personalized care for patients, including support for a child with autism, assisting with daily living activities, routines, and developmental needs.
- Monitored and recorded vital signs, reporting changes to healthcare providers.
- Assisted with medication reminders and adherence to individualized care plans.
- Supported therapy exercises, behavioral strategies, and structured routines to enhance patient well-being.
- Prepared meals and snacks according to prescribed diets and assisted with personal hygiene and household tasks.
- Accompanied patients to medical appointments and other outings, providing transportation, assistance, and companionship.
- Communicated effectively with patients, families, and healthcare teams to ensure continuity of care.
- Promoted a safe, supportive, and structured environment to meet patient needs.
Education
GED
Skills
Clinical & Patient Care
- Patient Intake & Onboarding
- Vital Signs Assessment
- Compassionate Patient Care
Administrative & Office Skills
- Appointment Scheduling & Coordination
- Medical Record Management
- Case Management
- Patient Relationship Management
- Telephone Communications
Technical & Software Skills
- Microsoft Word, Basic Excel, Outlook
- Arla, Indigo, HHA eXchange, InflowCare
Core Competencies
- Fluent in Spanish
- Strong Communication & Interpersonal Skills
- Multitasking & Organizational Skills
- Attention to Detail
- Computer Proficiency
Timeline
Human Resources
Carelink Home Care
12.2024 - Current
Front Desk Receptionist
Dr. Eli Wagshall, D.D.S Pediatric Dentistry
11.2021 - 11.2023
Home Health Aide
Hamaspik Home Care
06.2020 - 11.2023
GED