Isamar Lambrecht
Wood Dale,IL
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Strong organizational skills and able to complete tasks with minimal supervision. Experienced in working in high pace environments, possessing strong communication and multitasking skills.
Overview
18
18
years of professional experience
Work History
Specialist
Walgreens
01.2025 - Current
- Coordinated emergency response between stores and local agencies to ensure safety of team members and minimize impact to operations.
- Identified and resolved discrepancies and errors to optimize emergency response time and allow for seamless follow up.
- Provided exceptional customer service by addressing inquiries promptly and professionally, resulting in improved relations with team members and local agencies.
- Responded promptly to 1400 + alarms monthly, ensuring swift communication and coordination of service requests.
Office Manager
Salt Creek Elementary
08.2023 - 01.2025
- Coordinated substitute coverage to ensure accurate tracking and minimize disruptions in classroom instruction for 23 classrooms.
- Streamlined registration process for new students by developing organized procedures that simplified paperwork collection and data entry tasks while maintaining a welcoming atmosphere for students and families.
- Supported administrators and staff by managing yearly budgets, scheduling appointments and keeping accurate recordkeeping to increase efficiency.
- Demonstrated adaptability and flexibility in handling a wide range of administrative tasks as needed to support the overall needs of the school community.
Police Officer
Lincolnshire Police Department
04.2022 - 05.2023
- Conducted thorough investigations of incidents, gathering evidence and witness statements.
- Enforced laws and regulations, ensuring community safety and compliance.
- Developed strong rapport with local businesses owners and residents to address concerns about crime or vandalism affecting their establishments.
Administrative Service Officer
Hoffman Estates Police Department
09.2019 - 03.2022
- Monitored multiple radio channels for real-time updates and dispatched units accordingly.
- Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Yeoman
United States Coast Guard
11.2010 - 10.2021
- Performed background interviews on prospective service members in accordance with policy to determine armed forces service eligibility.
- Inspected 200+ medical records in accordance to unit policy and procedures and maintained record privacy in accordance with HIPAA policy.
- Trained and mentored incoming personnel on processing technician duties to include unit policies, procedures & record processing to improve office operations.
- Adaptable and proficient in learning new concepts quickly and efficiently when assigned to multiple jurisdictions.
911 Dispatcher
Bensenville Police Department
09.2008 - 11.2010
- Coordinated multi-agency responses, ensuring seamless collaboration during high-stress situations.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Participated in ongoing professional development opportunities to stay current on industry best practices and emerging technologies within the field of emergency communications.
Telecommunications Officer
Berkeley Police Department
05.2008 - 11.2010
- Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
- Contributed to officer safety by diligently monitoring radio traffic and providing timely status checks.
- Provided administrative assistance through data entry and reports to ensure accurate recordkeeping for future reference.
Education
Associate of Arts -
College of Dupage
Glen Ellyn, IL08-2027
Skills
- Meticulous attention to detail
- Adaptable to change
- Strong organizational abilities
- Collaborative teamwork
- Administrative support
- Records management
Languages
Spanish
Native or Bilingual
Timeline
Specialist
Walgreens
01.2025 - Current
Office Manager
Salt Creek Elementary
08.2023 - 01.2025
Police Officer
Lincolnshire Police Department
04.2022 - 05.2023
Administrative Service Officer
Hoffman Estates Police Department
09.2019 - 03.2022
Yeoman
United States Coast Guard
11.2010 - 10.2021
911 Dispatcher
Bensenville Police Department
09.2008 - 11.2010
Telecommunications Officer
Berkeley Police Department
05.2008 - 11.2010
Associate of Arts -
College of Dupage