Bilingual professional with Experience managing high-volume workloads and ensuring compliance with industry regulations. Posses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines while fostering productive relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bilingual Coordinator /Insurance Sales Agent
Superior Insurance
02.2023 - 10.2024
Managed high volume workload within a deadline driven environment.
Maintained strict compliance with industry regulations, ensuring accuracy in disclosures and adherence to guidelines.
Entered data, Managed pipelines, updated reports, and Gathered necessary documentation.
Collaborated with other departments and Delivered high levels of customer service to facilitate smooth processes.
Communicated with customers daily to request information, Quote, Rewrite, Endorse and reinstate insurance policies
Performed compliance related activities and maintained accurate records.
Bilingual Client Relations Coordinator
Preferred Credit
12.2022 - 02.2023
Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
Collaborated with internal teams to resolve client issues quickly and efficiently.
Uses skills to Build productive relationships with customers and business partners.
Prioritized and Track new daily applications.
Established team priorities, maintained schedules and monitored performance.
Sr Bilingual Loan Officer
Village Capital & Investments
06.2019 - 12.2022
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
Originated, reviewed, processed, closed, and administered customer loan proposals.
Conducted regular performance reviews for team members, fostering professional growth and promoting culture of continuous improvement.
Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Coached and managed branch employees.
Ensured compliance with all federal and state regulations throughout the loan origination process.
Education
High School Diploma -
Durango High School
Las Vegas, NV
06-2016
Skills
Bilingual ( Spanish )
Customer Service
Leadership/ Management
Critical Thinking
Multitasking abilities
Problem solving
Data entry
Collaboration
Certification
Notary Public License
Property and Casualty License - NV Department of Insurance.
Timeline
Bilingual Coordinator /Insurance Sales Agent
Superior Insurance
02.2023 - 10.2024
Bilingual Client Relations Coordinator
Preferred Credit
12.2022 - 02.2023
Sr Bilingual Loan Officer
Village Capital & Investments
06.2019 - 12.2022
Notary Public License
Property and Casualty License - NV Department of Insurance.
High School Diploma -
Durango High School
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