Isamarie Perez Gonzalez
Woonsocket ,RI
Summary
Licensed Massage Therapist with expertise in deep tissue and prenatal massage at Elite Skin Rejuvenation. Proven ability to enhance client satisfaction through effective communication and tailored treatments. Recognized for increasing clientele by implementing innovative techniques and maintaining a professional environment, ensuring exceptional service and client engagement.
Overview
15
15
years of professional experience
Work History
Unloader
UPS Customer Center
10.2024 - Current
- Assisted other team members in navigating large loads.
- Handled unloading and careful placement of packages in designated areas.
- Worked with team members to maintain timely completion of unloading duties.
- Loaded packages onto pallets and into staging areas as directed.
- Utilized barcode scanners to monitor cargo details.
- Ensured safe handling of dangerous materials in compliance with regulations.
- Handled packages with care while transporting from truck to loading dock.
Massage Therapist
Elite Skin Rejuvenation
04.2025 - Current
- Delivered effective massage treatments during scheduled appointments.
- Maintained a clean and comfortable environment to boost client experience.
- Enhanced client satisfaction by ensuring regular follow-up and engagement.
- Implemented diverse massage techniques to address unique client needs.
- Organized therapeutic space for client satisfaction and professionalism.
- Provided clear, concise instructions to clients to prepare for massage services.
- Specialized in deep tissue, Swedish, and myofascial massage methods.
- Explored innovative methods to ensure alignment with industry developments.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Increased clientele by delivering specialized services including deep tissue, sports, and prenatal massages.
Shift Manager
Taco Bell
10.2010 - Current
- Cash handling. Count registers, safe & do change orders.
- Resolved customer complaints successfully.
- Ensured smooth onboarding of new staff by instructing them in policies and procedures.
- Conduct comprehensive onboarding and floor sessions whether it’s food or order taking.
- Monitored employee performance for company and client expectations.
- Conducted end-of-day inventory checks.
- Worked 5 years as a crew member, 10 years as a manager for Taco Bell.
- Did morning shifts as well as closing shifts
Education
Massage Therapy -
Lincoln Technical Institute
Lincoln, RI11.2016
Skills
- Professionalism and ethics
- Client assessments
- Massage techniques
- Licensed massage therapist (LMT)
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Multitasking Abilities
- Verbal communication
- Efficient work pace
- Package handling
- Safety precautions
- Lifting and sorting
Timeline
Massage Therapist
Elite Skin Rejuvenation
04.2025 - Current
Unloader
UPS Customer Center
10.2024 - Current
Shift Manager
Taco Bell
10.2010 - Current
Massage Therapy -
Lincoln Technical Institute
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