Isamaris Rodriguez
Milwaukee,WI
Summary
Dynamic and dedicated professional with extensive experience in customer service at Panera Bread. Skilled in conflict resolution and POS operation, I excel at anticipating guest needs and enhancing their dining experience. Committed to teamwork and problem-solving, I consistently contribute to smooth operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
Panera Bread
Milwaukee, WI
07.2024 - Current
- Resolve customer issues promptly in a professional manner.
- Address customer needs, responding to specific requests.
- Receive, process, and stock merchandise in accordance to store policies.
- Work hard to learn required tasks quickly to maximize performance.
Restaurant Waiter
Chilango Express
Milwaukee, WI
10.2022 - 11.2024
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Set up tables in between patrons to reduce wait times.
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Participated in banquets or catering functions held outside restaurant premises.
Education
High School Diploma -
Saint Francis High School
Saint Francis, WI05-2025
Skills
- Customer service
- POS operation
- Conflict resolution
- Team collaboration
- Problem solving
- Communication skills
- Attention to detail
- Order preparation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Lash Technician
References
References available upon request.
Timeline
Team Member
Panera Bread
07.2024 - Current
Restaurant Waiter
Chilango Express
10.2022 - 11.2024
High School Diploma -
Saint Francis High School
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