Isabella Santiago
Technology Consultant
4445 4th St. Riverside,CA
Summary
Detail-oriented technology consultant with 3 years of experience supporting large-scale financial services transformation projects, data strategy, and PMO functions. Strong analytical and stakeholder management skills, with a foundation in computer science and hands-on experience in data visualization, process mapping, and governance documentation. Developed exceptional analytical and problem-solving skills in fast-paced consulting environment. Looking to leverage these transferable skills to make significant contributions in new and dynamic setting.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Senior Consultant, FSO Technology Consulting
Ernst & Young LLP
Los Angeles, CA & Dallas, TX
09.2022 - Current
- Led end-to-end workstreams in M&A integration projects, customer communication strategies, and associate training tracking, leveraging RAID logs, Capital Edge, and project plans.
- Evaluated compensating controls for regulatory reporting issues at a top US bank by facilitating stakeholder workshops, documenting risks, and confirming control sign-offs.
- Standardized LOB architecture diagrams and future state roadmaps, driving alignment across technical and business units.
- Conducted backlog segmentation and client data analysis to support B2B revenue acceleration and product strategy for a leading global FinTech.
- Designed dashboards and created Go-Live readiness materials (Tableau, Excel, PowerPoint) to track KPIs and migration progress for enterprise-wide debit card system rollout.
- Built visual dashboards and process flow documents for lending data normalization and repository management in a Wholesale Lending Transformation PMO.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
Education
Bachelor of Science - Computer Science
University of California, Riverside
Riverside, CA06.2022
Skills
- Tools: Tableau, Power BI, PowerPoint, Excel, Visio, Capital Edge, MS Office
- Programming: SQL, C, Python, JavaScript
- Skills: Agile methodologies, Strategic planning, Digital transformation, Project management, Business analysis, Business development, Requirements gathering, Delivery assurance, Cost analysis, Product life cycle management
Certification
- Data Analysis and Data Visualization with Microsoft Copilot, Udemy Business - August 2025
- Microsoft PowerBI Desktop for Business Intelligence , Udemy Business - August 2025
- SQL Programming Basics, Global Academy - March 2025
- SAFe Scrum Master 6.0 Training - February 2025
- Introduction to Tableau Certified Data Analyst Training - January 2023
Timeline
Senior Consultant, FSO Technology Consulting
Ernst & Young LLP
09.2022 - Current
Bachelor of Science - Computer Science
University of California, Riverside