Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ISAURA LAZAR

CAROL STREAM,IL

Summary

Self motivated loan processor professional with over 10-year background in consumer financing, loan administration, default management and customer service. Capable of problem solving, meeting deadlines, communicating professionally with clients and various departments, and ability in working as part of a team or individually.


Overview

18
18
years of professional experience

Work History

LOAN PROCESSOR

CREDIT UNION 1
09.2020 - 10.2023
  • Handled any conditions sent from underwriting departments.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
  • Worked with customers via telephone to answer questions, process transactions and resolve issues.
  • Developed and maintained relationships with customers and loan officers to establish smooth loan process.
  • Utilized loan origination software to process and track loan applications.
  • Coordinated closing process with attorneys, title companies, and government clerks.

RELATIONSHIP LENDING UNIT LEAD MORTGAGE CLOSER

TCF NATIONAL BANK
02.2012 - 09.2020
  • Prepare closing disclosures, post-closing records and disbursements.
  • Regarded as a top producer with a all time high of 90 loans per month, maintaining an average of 62 files monthly.
  • Authorize wire transfers of up to $500,000 to aide in the timely disbursing of loans.
  • Manage pipeline of loans within required performance standards within closing
  • Maintain monthly performance measurements: Timeliness, production goals, suspense, compliance/regulatory, and customer satisfaction
  • Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.

BRANCH SUPPORT CLOSER

TCF NATIONAL BANK
03.2006 - 02.2012
  • Communicated closely with inter-company staff members to promote quick and effective loan workflow.
  • Prepared all paperwork for loan package and arranged final closing meeting.
  • Successfully closed average of 30 loans per month.
  • Reviewed and reconciled HUD settlement statements prior to closing for borrower's information, account payoffs, home owners insurance, property taxes and other pertinent closing information.
  • Completed GFE Comparison and TIL audits for company to comply with investor regulation.
  • Calculated escrows and aggregate adjustments. Ensured loans did not surpass high cost guidelines and that all underwriting conditions were satisfied and in the file.

Education

High School Diploma -

NOTRE DAME HIGH SCHOOL
Chicago, IL

Skills

  • Team leader
  • Cross-functional teams leadership
  • Relationship development
  • Legal compliance
  • Created reports
  • Pipeline Management
  • File Management
  • Document Management
  • Employment Verification

Accomplishments

  • Recognized as a top producer and Quarterly Award recipient.
  • Appointed as Officer of the Bank by Board of Directors
  • Coordinated Closings and helped manage team's individual pipeline.
  • Worked closely with management on daily and monthly reports to achieve quarterly expectations.
  • Awarded MVP/All Star Quarterly award for providing ultimate Member Experience.

Timeline

LOAN PROCESSOR

CREDIT UNION 1
09.2020 - 10.2023

RELATIONSHIP LENDING UNIT LEAD MORTGAGE CLOSER

TCF NATIONAL BANK
02.2012 - 09.2020

BRANCH SUPPORT CLOSER

TCF NATIONAL BANK
03.2006 - 02.2012

High School Diploma -

NOTRE DAME HIGH SCHOOL

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ISAURA LAZAR