Isaura Sifuentes
Ontario,CA
Summary
Experienced Sales Manager with a strong background in customer service, team supervision, sales performance, and daily operations. Proven in cash handling, administrative management, and driving sales through effective customer engagement.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Head Cashier Supervisor
Superior Grocers
Ontario, CA
- Supervised daily cash handling operations, ensuring accuracy and compliance with company policies.
- Trained new cashiers on system usage, customer service standards, and operational procedures.
- Monitored register performance, addressing discrepancies to uphold financial integrity.
- Developed staffing schedules to optimize cashier coverage during peak hours for enhanced customer experience.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction levels in fast-paced environment.
Sales Manager
Superior Grocers
Ontario, CA
09.2024 - Current
- Led daily store sales operations to achieve and exceed revenue, margin, and customer satisfaction goals in a high-volume grocery environment.
- Managed and trained sales associates and department staff, fostering a performance-driven, customer-focused team culture.
- Analyzed sales reports, inventory levels, and market trends to optimize product placement, pricing, and promotional strategies.
- Ensured compliance with company policies, safety standards, and loss-prevention procedures.
- Collaborated with department managers and vendors to maintain optimal stock levels and minimize shrink.
- Delivered exceptional customer service by resolving escalated issues and ensuring a positive shopping experience.
Education
Business Administration - Some college
Mount San Antonio College
Walnut, CA02.2026
High school diploma - undefined
Hillside High School
Upland, CA06.2005
Skills
Team Supervision & Training
Cash Handling & Financial Accuracy
Customer Service & Sales Leadership
Operations & Front-End Management
Administrative & Office Management
Sales Performance & Upselling skills
Certification
- Microsoft Office Specialist
- Food Handler Certification
- ServSafe
- Driver's License
- CPR Certification
Languages
Bilingual
Multilingual
English
Timeline
Sales Manager
Superior Grocers
09.2024 - Current
Business Administration - Some college
Mount San Antonio College
High school diploma - undefined
Hillside High School
Head Cashier Supervisor
Superior Grocers