Isdenil Tejada
Tarrytown,NY
Summary
Dynamic and results-driven professional with extensive experience as a Head Cashier at Home Depot. Proven expertise in cash management policies and training staff, fostering strong customer relationships to enhance repeat business. Recognized for achieving 100% accuracy in transactions while mentoring team members to excel in a fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HEAD CASHIER
Home Depot
07.2020 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Performed store opening, closing, and shift-change actions
- Document accurate shift-change logs
- Processed cash and card purchases and returns
- Resolved escalated customer disputes with special actions such as discounts
- Trained employees on P.O.S system, merchandising, and customer service
CASHIER
C-Town Supermarket
Tarrytown, NY
11.2018 - 08.2019
- Built relationships with customers to encourage repeat business
- Achieved 100% accuracy in processing merchandise transactions
- Volunteered to adjust schedule to meet extra demands of business needs
Education
Bachelor of Science - Accounting
Lehman College of The City University of New York
The Bronx, NY12.2024
Associate of Science - Accounting and Finance
Westchester Community College
Valhalla, NY12.2022
Skills
- MS Excel
- GAAP
- Order Processing
- Cash Management Policies
Languages
Fluent in Spanish
Certification
- Introduction to cryptocurrencies completed on December 16, 2024
- Game Theory completed November 21, 2024
- African development- from the past to present completed December 10, 2024
Timeline
HEAD CASHIER
Home Depot
07.2020 - Current
CASHIER
C-Town Supermarket
11.2018 - 08.2019
Bachelor of Science - Accounting
Lehman College of The City University of New York
Associate of Science - Accounting and Finance
Westchester Community College
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