Iseah Gomez
Kingwood,TX
Summary
Experienced in fast-paced environments, dedicated administrative professional excelling at completing various clerical tasks and providing valuable staff support.
Recognized for hardworking nature and ability to thrive in team settings, consistently delivering high-quality work with punctuality and productivity.
Strong sense of responsibility enables working independently with minimal supervision, demonstrating reliability and self-motivation.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
Child Care Careers Services Preschool
11.2022 - 09.2023
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Supported students in developing self-esteem and self-confidence.
- Established positive relationships with students and families.
Substitute Teacher
Child Care Careers Services Preschool
08.2022 - 09.2023
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Supported students in developing self-esteem and self-confidence.
- Established positive relationships with students and families.
Compounding Pharmacy Technician
Pharmscript Pharmacy
09.2021 - 10.2022
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Pharmacy Technician
Walgreens
03.2020 - 08.2021
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Completed insurance forms and billed insurance companies.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Call Center Representative
IBEX Global
01.2018 - 02.2020
- Managed high levels of call flow and responded to technical support needs.
- Used ticketing systems to manage and process support actions and requests.
- Responded to customer inquiries and provided technical assistance over phone
- Diagnosed and troubleshot router and network issues.
Education
High school diploma -
Associate in Arts (AA) - Social Work
Lee College
Baytown, TX06-2025
Skills
- Multitasking Abilities
- Workflow management
- Effective communication
- Adaptability and flexibility
- Data entry proficiency
- Confidentiality practices
- Organizational skills
- Detail-oriented
Timeline
Substitute Teacher
Child Care Careers Services Preschool
11.2022 - 09.2023
Substitute Teacher
Child Care Careers Services Preschool
08.2022 - 09.2023
Compounding Pharmacy Technician
Pharmscript Pharmacy
09.2021 - 10.2022
Pharmacy Technician
Walgreens
03.2020 - 08.2021
Call Center Representative
IBEX Global
01.2018 - 02.2020
High school diploma -
Associate in Arts (AA) - Social Work
Lee College
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