Isela Aragon
Visalia,CA
Summary
Compassionate Medical Assistant with proven expertise in direct patient care, patient scheduling, and HIPAA compliance. Committed to enhancing patient satisfaction and operational efficiency through effective communication and strong customer service skills.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Conscientious Healthcare professional offering over 18 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant Oncology/Infusion
Kasier Permanente
Fresno, CA
08.2021 - Current
- Manage Oncology/Infusion patient scheduling and follow-up appointments to enhance operational efficiency while answering incoming calls.
- Mange multiple new patient referrals for treatment.
- Maintain accurate medical records in EMR systems.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant Pediatric
Kasier Permanente
Antioch, CA
04.2016 - 08.2021
- Assisted pediatric patient examinations, ensuring compliance with safety and procedural standards.
- Preformed hearing and visual exam of pediatric patients.
- Collaborated with healthcare providers to streamline communication and improve patient outcomes in office and by email.
- Performed medical records management, including filling out sport and school entry forms.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Trained new staff on clinical procedures and office protocols to ensure consistency in operations.
Daycare Teacher
Apple Dumpling Daycare
Brentwood, CA
03.2006 - 07.2007
- Developed and implemented age-appropriate lesson plans to enhance children's learning experiences.
- Fostered a safe and nurturing environment, promoting emotional and social development among children ranging from 2-4 years of age.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Collaborated with parents to address concerns and provide updates on child progress and development.
- Evaluated children's progress through assessments and adapted curriculum to meet diverse learning needs.
- Organized engaging activities that promoted physical, cognitive, and creative development among toddlers.
Education
Associate of Science - Math And Science
Los Medanos College
Pittsburg, CA12.2020
High School Diploma -
Mt. Whitney High School
Visalia, CA06.2001
Skills
- HIPAA compliance
- Patient scheduling and data entry
- Customer service
- Medical terminology
- Direct patient care
- Patient-focused care
- Reliable team player
- Compassionate
- CPR
- Professionalism and ethics
- Medical terminology knowledge
- Fluent in English and Spanish
Certification
- Medical Assistant, ROP - Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant Oncology/Infusion
Kasier Permanente
08.2021 - Current
Medical Assistant Pediatric
Kasier Permanente
04.2016 - 08.2021
Daycare Teacher
Apple Dumpling Daycare
03.2006 - 07.2007
Associate of Science - Math And Science
Los Medanos College
High School Diploma -
Mt. Whitney High School