Mariaelena Sofia Rojo

As the only Infusion Medical Assistant in an outpatient clinic, I take on a wide range of responsibilities between administrative and clinical hands-on patient tasks.

• Assisted with chemotherapy treatments by preparing medications, priming IV lines and wrapping sterile treatment, lab & pump kits.
• Performed blood draws, urine collections, Covid & HCG testing prior to infusions.
• Administered intramuscular & subcutaneous Injections.
• Assisted physicians with biopsies & tissue collection, then packaged biological specimens for testing.
• Responsible for scheduling all clinical infusion appointments (chemotherapy, immunotherapy, injections, phlebotomy, and non-oncology infusions) As well as follow up appointments for post-treatment checkups or lab work as directed by physicians.
• Verified patient insurance coverage and obtained authorizations for treatment.
• Ordered and stocked supplies for the infusion department according to established protocols.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Monitored vital signs during infusions and reported any abnormalities to nurses.
• Maintaining a clean work area by properly disposing used medical supplies and cleaning infusion chairs.
• Provided emotional support to patients undergoing cancer treatment or in remission.
• Coordinated with Pharmaceutical Representatives from external companies to provide physicians & patients educational materials about cancer treatment, prevention, and detection methods to at-risk individuals in the community. (Pfizer, G360, BMS, Merck, Bristol-Myers, Etc.)

Emergency Protocol as Infusion MA

• ALWAYS prepared to take action when a patient is experiencing a chemo reaction by immediately running vitals, emergency medications, oxygen tank, AED and CPR Backboard.
• Documenting reaction time, symptoms and dosages of medications administered. I alert an on site physician, the pharmacist, and if necessary, calling Emergency Medical Services.
• In the cases that i had to call EMS, If i am not actively on standby to provide CPR or draw up medications, i will gather patient information such as their current treatment plan, roadmaps, medications, facesheet, contact information, reaction documentation, and any personal belongings to send with EMS.
• After reactions have either stabilized or escalated, i usually notify the patients emergency contact number & an on site manager.

Medical Oncology / Hematology at Banner MD Anderson Cancer Center

• Delivering high quality patient care via face-to-face, telephone and electronic contact for the purpose of examination, treatment, monitoring, and preparation for diagnostic tests.
• Prepared treatment rooms by obtaining patient records, cleaning surfaces, restocking supplies, labeling and completing laboratory / radiology orders using ICD and CPT coding.
• Assessed, documented and monitored vital signs / intake within outpatient setting.
• Relayed messages from patients to physicians regarding concerns, condition updates, and refill requests to facilitate treatment.
• Educated patients about medications, schedules, procedures and physician's instructions.
• Provide compassionate, evidence-based and multidisciplinary care to cancer patients.

• As a Medical Assistant at COVID-19 Testing Sites my duties include collecting & processing saliva specimens, nasopharyngeal & throat swabs
• I experienced performing Sofia’s Rapid Antigen tests as well as Binax
• Administering Covid-19 Vaccines
• Collecting blood specimens for laboratory testing
• Briefing patients to understand their medical background for qualification and side effects following AHDS and CDC regulations while properly documenting and issuing CDC Vaccination cards.
• Being a shift lead allows me to train new and current employees' on company expectations, CDC guidelines, proper PPE, how to collect specimens and sufficient processing