Isela Barajas
Summary
Administrative professional with three years of experience in busy office settings, including medical reception and mortgage lending. Comfortable handling appointments, front desk duties, recordkeeping, and preparing clear, accurate correspondence. Recognized for staying organized, managing multiple tasks at once, and maintaining a calm, respectful approach with patients and clients. Experienced in processing loan applications, handling client documents, and supporting compliance needs. Dependable, adaptable, and committed to keeping daily operations running smoothly while stepping in to help wherever needed.
Overview
9
9
years of professional experience
Work History
Mortgage Loan Officer Assistant
Premier Mortgage Recourses
06.2025 - Current
- Assisted loan officers in processing and managing mortgage applications efficiently.
- Coordinated communication between clients, lenders, and real estate professionals to expedite approvals.
- Conducted thorough reviews of loan documentation to ensure compliance with regulatory standards.
- Streamlined data entry processes using mortgage software, enhancing accuracy and reducing turnaround time.
- Implemented tracking systems for follow-ups, improving borrower engagement throughout the lending process.
Front Desk Medical Receptionist
Idaho Skin Institute
12.2023 - 05.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Front Desk Medical Receptionist
Alameda Vision Center
02.2022 - 12.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Assisted with medical coding and billing tasks.
- Entered prescription data into computer and initiated new contact lens orders.
- Performed multiple concurrent tasks at several different equipment stations and maintained superior job flow.
Season Harvest Worker
Michael Schritter
09.2016 - 10.2018
- Communicated with management to promote efficiency in daily operations
- Demonstrated knowledge of safety and proper operation of heavy farm equipment
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment
- Monitored work environment to maintain safety, cleanliness and organization
- Disposed of expired and overripe items to eliminate health risks
- Rotated produce on regular basis to mitigate waste and losses on products.
Education
High School Diploma -
Aberdeen High School
Aberdeen, ID05.2021
Skills
- Medical Terminology
- Mail Management
- Medical Billing
- Payment Collection
- Medical Office Administration
- Insurance Verification
- Front Desk Operations
- Proficient in RevolutionEHR
- Telephone Etiquette
- Patient Scheduling
- HIPAA Guidelines
- Patient Relations
- Activity Planning
- Child Safety Procedures
- Conflict Resolution
- Reliability
- Superior communication skills
- Prioritization and time management
- Office staff leadership
- Filing experience
- Cultural understanding
- Active listening
- Loan processing
- Credit analysis
- Employment verification
- Report preparation
Languages
English
Timeline
Mortgage Loan Officer Assistant
Premier Mortgage Recourses
06.2025 - Current
Front Desk Medical Receptionist
Idaho Skin Institute
12.2023 - 05.2025
Front Desk Medical Receptionist
Alameda Vision Center
02.2022 - 12.2023
Season Harvest Worker
Michael Schritter
09.2016 - 10.2018
High School Diploma -
Aberdeen High School