Isela Calderon

Apopka,FL

Summary

Bilingual Front Desk Professional fluent in Spanish and English, with a solid background in customer service and administrative support. Demonstrates strong phone etiquette, attention to detail, and effective multitasking in fast-paced environments. Excels in cash handling and time management while fostering a welcoming atmosphere for clients and visitors.

Overview

years of professional experience

Certification

Work History

Cashier

JMZ home improvement

01.2024 - Current

Greet visitors and direct calls to appropriate staff
Schedule appointments and manage staff calendars
Manage mail, deliveries, and office supply inventory
Assist with data entry, filing, and document organization
Coordinate communication with vendors, subcontractors, and clients

Front Desk Admin

LA PARADA

01.2019 - 01.2023

Greeted visitors, answered phones, and directed calls to appropriate personnel
Scheduled appointments and managed staff calendars to ensure efficient use of time
Handle mail, deliveries, and office supply orders
Assisted with data entry, filing, and document organization to maintain office efficiency
Communicate with vendors, subcontractors, and clients

Front Desk Receptionist

Central Pediatrics

Apopka, FL

01.2019 - 07.2019

Organized reception area and provided attentive service to all guests, improving visitor experience.
Scheduled appointments for clients and visitors at the front desk.
Coordinated patient check-ins and appointment scheduling, enhancing clinic workflow.
Facilitated processing of insurance claims and verification of patient eligibility, ensuring smoother service delivery.

Skills

Bilingual: Fluent in Spanish & English
Attention to Detail
Time Management
Cash Handling

Phone Etiquette
Customer Service
Multitasking