Isela Jaimes
Dallas
Summary
A dependable, organized, efficient and bilingual team player with exceptional customer service abilities who is eager to use the skills and the training in a valuable environment.
Overview
6
6
years of professional experience
Work History
Data Entry Clerk
MITTERA
05.2023 - 12.2023
- Import customers data into mailing software and prep data for mail presorts.
- Accurately complete presorted jobs from start to finish using company purchased software.
- Maintain and complete internal paperwork and documentation for affected departments.
- Provide the USPS with information needed to process all postage statements and submit to postal website in a timely manner.
- Perform all other duties as assigned.
Research Clerk
Inmar Pharmaceuticals
11.2019 - 07.2021
- Issuing RA’s for product returns to manufacturer clients in a timely and accurate manner
- Manage inbound returns to prioritize RA Issuance based on customer requirements
- Maintain detailed, accurate files and records
- Work efficiently and accurately in an atmosphere of frequent interruption
- Prioritize and manage multiple tasks requiring extensive timely follow up and completion of all projects
- Receive and respond to client requests and inquiries.
- Work with the client to develop, refine and maintain new processes, per the client’s specifications.
- Responsible for facilitating the return authorization process for product held in Company centers for return to supplier.
- Responsible for written and oral communication with client in order to resolve issues.
Trainer
Inmar Pharmaceuticals
06.2018 - 11.2019
- Responsible in training new processors the skills in 10 key, recognizing different MFG GPO's and customer specifics.
- Attend to processor errors by going over each error with the associate that directly caused the error to occur
- Work with Quality Control department to address quality issues
- Understand the importance of productivity and meeting the individual and company goals
- Set a standard of excellence in job performance, attendance, and adherence to all policies and procedures that sets an example for all other associates
- Maintain a clean and organized work area
- Complete all other duties as requested by management or supervisor
Processor
Inmar Pharmaceuticals
01.2018 - 06.2018
- Individually scan each item so that data is collected for invoicing.
- Inspected condition of product and prepare for disposition in accordance with client contract terms.
- Scanned and sorted product in appropriate container locations.
- Follows all safety rules.
- Keeps work area clean and organized.
Education
GED -
Aberg Center For Literacy
Dallas, TX08.2017
Medical Office Assistance
PCI Health Training Center
Dallas, TX06.2011
Skills
- Bilingual English/Spanish
- Data and Email Entry
- Well with MIcrosoft programs
- Teamwork skills
- 10 key skills
- Very organized, detailed and oriented
- Independent worker
- Filing and data archiving
Timeline
Data Entry Clerk
MITTERA
05.2023 - 12.2023
Research Clerk
Inmar Pharmaceuticals
11.2019 - 07.2021
Trainer
Inmar Pharmaceuticals
06.2018 - 11.2019
Processor
Inmar Pharmaceuticals
01.2018 - 06.2018
GED -
Aberg Center For Literacy
Medical Office Assistance
PCI Health Training Center
Similar Profiles
Micheal SmarrMicheal Smarr
Roll Tender at MitteraRoll Tender at Mittera
IVAN DE JESUS CHAVEZIVAN DE JESUS CHAVEZ
Electrician/ Maintance at MitteraElectrician/ Maintance at Mittera
Michael KellyMichael Kelly
Logistics Team Member at MitteraLogistics Team Member at Mittera
Lizeth ChaconLizeth Chacon
General Labor Worker at MITTERAGeneral Labor Worker at MITTERA
Casey AdesuluCasey Adesulu
Medical Assistant at OUI MEDICAL INCMedical Assistant at OUI MEDICAL INC