Iselande Joseph

Customer service oriented professional able to provide administrative support and function as the primary interface between the patient and the provider. Facilitate the efficient flow of patients while remaining focused on managing priorities and ensuring patient confidentiality. Maintain and assure patient privacy and confidentiality. Bilingual – Fluent in English and French Creole. Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate. Regarded as a natural people person with strong interpersonal communication skills. Attention to detail needed to maintain high levels of accuracy. Adapt to new challenges and ideas and able to develop relationships with diverse populations. Microsoft Office Applications – Word.

• Medical Administrative Assistant
• Medical Terminology
• Medical Transcription
• Basic Coding Skills for ICD-10 & CPT
• Check In
• Check Out
• Data Entry
• Release of Information
• Medical Laws & Ethics
• Claims Appeal Process
• HIPAA Compliance
• CMS 1500 Claim Form
• Medicare
• Medicaid
• HMO
• PPO
• Insurance Verification
• Anatomy & Physiology
• Third Party Billing
• Patient Processing
• Patient Registration
• Medical Records Management
• Medical Billing Knowledge
• Billing Cycle