ISH CHOWDHURY
Port Jefferson Station,USA
Summary
Global business development, operations, and customer success specialist with 15+ years of experience in executing data-driven strategy, streamlining operational infrastructure, and building robust partner ecosystems to deliver multimillion-dollar growth.
Overview
35
35
years of professional experience
Work History
Account Executive (Remote)
Kataoka SS America Corp.
Carson, CA
12.2022 - Current
- Developing trust-based relationships with manufacturers across the pharmaceutical, automotive, and life science verticals to create new customer base, nurture existing relationship, promote and grow sales of Kataoka’s product portfolio which includes Blue Laser Welding for EV Batteries, Laser and AI based Stem Cell Processor and Lithium Battery Charging and Discharging system.
- Led business development, account management, and product marketing initiatives to drive market share growth for a major biomedical equipment manufacturer.
- Actively participate in industry events, such as trade shows and seminars, to network and generate sales leads.
New Business Development Project Manager (Remote)
Towa USA Corp.
San Jose, CA
03.2018 - 12.2022
- Strategized and executed new business development, account management/customer support, and product marketing/brand positioning initiatives to drive market share growth for a major semiconductor packaging and mold manufacturer.
- Cultivated trust-based relationships with manufacturers across the Midwest’s pharmaceutical, automotive, and sports verticals to promote and grow sales of Towa’s product portfolio (including end mills, ceramic coatings, and micro fabrications).
- Developed a robust, multichannel distribution ecosystem to drive sales into high-profile OEM accounts while driving continuous expansion into new channels to secure new revenue opportunities.
- Collaborated cross-functionally with internal stakeholders to streamline communications and operational/logistical processes relating to client order processing and delivery, resulting in consistently high levels of customer satisfaction and retention.
Director of Sales
Kami Enterprises, Inc.
Port Jefferson Station, NY
12.2015 - 12.2017
- Established and grew a firm focusing on exporting precision machinery spares and electrical components to clients in Japan, with responsibility for all business development, client engagement, and day-to-day finance and operations management.
- Delivered executive-level strategic direction and leadership to build the company’s market presence, product portfolio, and partner network in both the US and Japan while maintaining compliance with relevant international trade laws/regulations.
Director of International Sales
Technomag, Inc.
East Setauket, NY
12.2006 - 12.2015
- Played a critical leadership role involving strategic business planning, product management, go-to-market execution, customer service, and OEM partnership building for an independent distributor of active and passive semiconductor parts.
- Defined and established customer-centric value propositions, data-driven KPIs/goals, and market-specific business plans and go-to-market strategies to drive growth in product sales across multiple international markets (including Japan).
- Created a streamlined organizational structure, sales/account management processes, and product distribution infrastructure to maximize revenue generation, expand the customer base, and secure new partnerships/alliances.
- Built a highly collaborative, performance-driven culture by strengthening team communications, fostering solutions-oriented thinking, and providing personalized mentoring/coaching to team members, resulting in exceptional sales performance.
- Leveraged insights from market analytics and customer feedback to drive continuous improvement in sales plans, marketing strategies, product offerings, and customer service quality, resulting in greater returns and company-wide cost reductions.
- Championed the delivery of tailored customer service and proactive issue/complaint resolution throughout the customer life cycle while leading tactful negotiations to secure high-value business opportunities with new accounts.
- Provided strategic advisory and thought leadership to executive management on growth initiatives, including recommending an alternative product that helped drive sales of US manufacturer parts into Japanese plants.
- Maintained strict compliance with all applicable domestic and international trade/economic laws to minimize corporate liabilities and regulatory risk exposure.
International Sales Manager
Suntech Industries
Clearwater, FL
10.2003 - 12.2006
- Connected Suntech with the existing customer base in Japan to resell electronic components. Expanded operations to add new distributors and suppliers while increasing sales twofold.
Owner/Director of Sales
Tyro TeQ Inc
Yokohama , Kanagawa
01.2000 - 09.2003
- Negotiated and secured exclusive distributorship rights for a U.S.-based semiconductor manufacturer in the Japanese market.
- Managed daily operations of business, including hiring and training staff.
- Established new client accounts with manufacturing plants requiring electronic components, expanding market presence, and driving sales growth.
Department Manager
Speedfam Corporation
Ayase, Japan
12.1990 - 12.1999
- Machine Salesman | Consumables Salesman | Department Manager
- Speedfam-IPEC Co. Ltd., Ayase, Kanagawa, Japan
- Devised and implemented innovative, scalable sales management strategies, techniques, and materials (covering price negotiations, product marketing, and product-based sales planning) to drive international sales of machine consumables.
- Achieved multiple promotions based on high-impact sales and managerial performance, including a promotion to Department Manager with responsibility for growing a department that achieved the highest-rated customer service levels globally.
Education
Bachelor of Arts (BA) - General Business, Minor in Economics
Chadron State College
Chadron, NESkills
- Executive Leadership
- Strategic Business Planning
- Organizational Development
- Sales & Marketing Strategy
- Strategic Alliances & Partnerships
- OEM Relationship Management
- Global Operations Management
- New Business Development
- Program & Project Management
- Budget & P&L Management
- Product Marketing & Management
- Distribution Channel Development
- Go-To-Market Strategy Execution
- Customer Success Strategy
- Training, Mentoring & Coaching
- Fluent in Japanese
- Sales of Chemical Products
- Import /Export documentation/compliance
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- New business opportunities
- Sales strategies
Accomplishments
- Spearheaded strategic business development efforts to establish and expand a lucrative new revenue stream that served Towa USA’s substantial East Coast clientele, resulting in the acquisition of multiple new accounts.
- Built Technomag’s International Sales department from the ground up by developing a high-performing sales team, data-driven sales plans, robust customer relationships, and streamlined sales and logistics processes, resulting in 4x revenue growth.
- Secured new business with major OEMs in Japan and the US while at Technomag, including closing the company’s first-ever million-dollar deal to source an extremely rare, high-value semiconductor part.
- Established and scaled the machine consumables sales department at Speedfam-Ipec by training/mentoring a 12-member team and creating robust operational infrastructure and customer service standards, resulting in $2M+ in monthly sales generation.
Languages
Japanese
Professional Working
Timeline
Account Executive (Remote)
Kataoka SS America Corp.
12.2022 - Current
New Business Development Project Manager (Remote)
Towa USA Corp.
03.2018 - 12.2022
Director of Sales
Kami Enterprises, Inc.
12.2015 - 12.2017
Director of International Sales
Technomag, Inc.
12.2006 - 12.2015
International Sales Manager
Suntech Industries
10.2003 - 12.2006
Owner/Director of Sales
Tyro TeQ Inc
01.2000 - 09.2003
Department Manager
Speedfam Corporation
12.1990 - 12.1999
Bachelor of Arts (BA) - General Business, Minor in Economics
Chadron State College