Isha Hall
Pioneer Ridge Assisted Living
Lawrence,KS
1
Certification
11
years of professional experience
Really ambitious nursing student who is State-certified Nursing Assistant. Very passionate about her work and especially in the quality of care for her patients/residents she takes care of. Loves learning new things to further career. Trust-worthy and honest, as well as team player and excellent bedside manor. Proactive worker committed to helping my employer provide top-notch patient care. Skilled at many treatments such as CPR with knowledge and empathy towards patients. Multitasking abilities with attention to detail.
Work History
CNA - Certified Nursing Assistant
2 Years 3 Months- I have been a dietary aide, and done housekeeping along with CNA at pioneer ridge and love the work that I do.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Server
1 Year 10 Months- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Food Expeditor
3 Years 10 Months- Trained new expeditors and food runners according to company policies and standards.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Confirmed proper placement of products and side items while implementing special instructions.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Hostess/Cashier
4 Years 11 Months- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
10 Months- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
Lifeguard
4 Months- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Administered CPR and first-aid following best practices.
Education
Incomplete in Nursing - Nursing
Skills
Vital Signs
Senior Care
Caregiving
Patient Care
Compassionate Communication
Patient-Focused Care
Care Plan Implementation
Patient Lifting
Condition Monitoring
Observing Responses
Electronic Charting
Compassionate
Collecting Vital Signs
Supporting Personal Needs
Compassionate Caregiver
Adaptable
Reliable Team Player
Certification
CNA, 10/01/21, 03/01/25, I have worked as a CNA since I got my certification and I love the work that I do. I am pursuing a degree in nursing to become a traveling nurse for my future career.
Nursing Licenses
CRNA, 03/01/25
Timeline
CNA - Certified Nursing Assistant
Pioneer Ridge Assisted Living
07.2021 - 10.2023Read More
Server
Buffalo Wild Wings
09.2019 - 07.2021Read More
Food Expeditor
Buffalo Wild Wings
09.2017 - 07.2021Read More
Hostess/Cashier
Buffalo Wild Wings
08.2016 - 07.2021Read More
Cashier
Dillons Kroger
08.2014 - 06.2015Read More
Lifeguard
Shawnee County Parks and Recreation
04.2013 - 08.2013Read More
Johnson County Community College
Incomplete in Nursing from Nursing
Read More
Topeka High School
Read More