Isha Kumari
fresno,CA
Overview
9
9
years of professional experience
Work History
team lead
walmart
fresno
01.2024 - Current
- I start working in Walmart as a OPD associate, it was part time but after two months i got hired as a full time after 3 months i got promoted as a Team Lead.
Customer Service Agent
Pacific Central Services
Seattle
09.2023 - 10.2023
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
Supervisor
Bags Inc
SeaTac
03.2023 - 10.2023
- Directed and supervised team of 15 employees in daily operations
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Associate
Tesla
Reno
06.2020 - 03.2023
- I start as a warehouse associate worked on battery module
- Reported any discrepancies or errors in pricing or inventory levels to management
- Operated equipment and worked on HMI'S to fix any machine issue.
Manager
Bawarchi Indian Cuisine
Reno
09.2020 - 03.2023
- Took orders for food and drinks and delivered them to guests
- Checked back with customers throughout meal service to ensure satisfaction
- Replenished beverages when necessary
- Greeted customers and provided menus
- Assisted in seating guests at tables or booths
- Answered questions about menu items, ingredients, and pricing
- Provided excellent customer service by addressing any complaints or concerns promptly
- Served alcoholic beverages responsibly in accordance with state laws
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Checked with guests to get feedback on food served, resolve issues, bring additional items, and refill beverages
- Soon I got promotion as a manager.
Systems - Quality Control Inspector
Schluter
Reno
04.2017 - 06.2019
- Inspected products for defects and conformance to customer specifications using precision measuring instruments
- Monitored production processes to ensure quality standards were met and documented results of inspections
- Verified accuracy of product labels, including expiration dates and lot numbers
- Performed first article inspection on incoming raw materials
- Examined products and materials for defects or deviations to remove or discard nonconforming items
- Trained newly hired employees by explaining company procedures, job duties, and performance expectations.
Warehouse Associate
Arrow Electronics
Reno
03.2015 - 03.2017
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers
- Verified accuracy of picked items by comparing them against pick list
- Maintained cleanliness of work area, equipment, and supplies used in picking process
- Stocked shelves with incoming merchandise as needed
- Organized stock on shelves in an orderly fashion for efficient retrieval
- Utilized RF scanners to track inventory movements throughout the facility
- Reported any damaged products to supervisor immediately upon discovery
- Wrapped packages securely with bubble wrap, tape, and labels before loading onto delivery trucks
- Followed all safety protocols while operating warehouse machinery and driving forklifts
- Used handheld scanners to key in data for packages
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Selected products and items from shelves and pallets for customer orders
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Cleaned and organized aisles, work stations, and floors to promote operational productivity
- Reviewed packing slips and other documentation to properly box requested items for shipment.
Timeline
team lead
walmart
01.2024 - Current
Customer Service Agent
Pacific Central Services
09.2023 - 10.2023
Supervisor
Bags Inc
03.2023 - 10.2023
Manager
Bawarchi Indian Cuisine
09.2020 - 03.2023
Associate
Tesla
06.2020 - 03.2023
Systems - Quality Control Inspector
Schluter
04.2017 - 06.2019
Warehouse Associate
Arrow Electronics
03.2015 - 03.2017
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