Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zakaria Ali

Fargo,ND

Summary

Dynamic Fabrication Production Associate at Marvin Windows with expertise in quality control and equipment operation. Proven ability to enhance team collaboration and streamline processes, ensuring precision in material fabrication. Recognized for exceptional attention to detail and problem-solving skills, contributing to a seamless production environment. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience

Work History

Team Lead

Walmart
05.2020 - 05.2023
  • Provided stellar customer service by assisting customers with purchasing electronics, installation and configurations, hands-on demonstrations, troubleshooting and assisting all other needs.
  • Managed the Electronics Team by onboarding new associates, assigning departmental tasks, and arranging daily operations to create efficient workflow and team performance.
  • Scheduled shifts, managed department coverage according to business needs and peak customer hours.
  • Overseen inventory, updated price changes, and analyzed sales patterns using dedicated software programs.
  • Communicated with upper management, third-party vendors, and other departments to streamline operations.
  • Multitasked efficiently in a demanding retail environment to ensure a positive customer experience, supporting associates, and managing departmental operations.




Fabrication Production Associate

Marvin Windows
05.2023 - Current
  • Work with a team to gather different materials need to produce window productions made by lines.
  • Gather different materials across the plant and fabricating them to spec according to orders.
  • Use heavy machinery and programs installed to gather and fabricate materials needed for building the windows.
  • Cross-trained in multiple departments to float as needed and assist other departments.

Education

Bachelor of Science - Computer Science

North Dakota State University
05-2026

High School Diploma -

West Fargo High School
West Fargo
05-2022

Skills

  • Multitasking and adaptability
  • Team Leadership and Training
  • Team collaboration
  • Customer and client relations
  • Problem solving
  • Equipment operation
  • Attention to detail
  • Strong written and verbal communication

Languages

Somali
Native or Bilingual

Timeline

Fabrication Production Associate

Marvin Windows
05.2023 - Current

Team Lead

Walmart
05.2020 - 05.2023

Bachelor of Science - Computer Science

North Dakota State University

High School Diploma -

West Fargo High School
Zakaria Ali