Sarah Maldonado
San Juan
Summary
Dynamic professional with a robust background in customer interactions and service solutions, dedicated to enhancing customer satisfaction and loyalty. Expertise in conflict resolution, communication, and problem-solving drives a commitment to delivering exceptional service. Collaborative team player who adapts seamlessly to evolving needs while consistently focusing on achieving results through efficient and empathetic support. Recognized for reliability and a proactive approach in aligning customer and organizational objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SPARK DELIVERY DRIVER/SHOPPER
09.2025
- In this position I accurately fulfill online orders either by shopping them in a timely manner or picking them up. In both cases I have a timed delivery which I always make with the utmost professionalism and care. I maintain accuracy for items and quantity as well as exceptional customer service.
Working as a Door dash Delivery Driver
01.2023
- As a side hustle in my spare time
AMAZON Delivery FLEX
- 03.2025
- As a flex delivery driver for amazon, I have learned to effectively schedule my shifts and be punctual to pick up time all while being able to focus on details in order to deliver on time or even earlier. I am able to follow instruction with ease all while maintaining a calm environment on the road. I am able to execute my roles with ease and be courteous to all whom I interact with on the daily.
Guard I
Deployed Services
03.2023 - 03.2025
- As a GI I have learned discipline. In order to maintain a personal order, it is necessary to be very observant and particular of your personal self. During my time on shift I have to be professional in my appearance and speech. This is something that I can do very easily so I execute effectively any tasks given to me. When any incident occurs it is my duty to observe and report anything and everything that is of importance. My reports have to be detailed and as accurate as possible. It was a 12-hour shift which I can do easily while maintaining professionalism and energy. At times I am required to speak and communicate effectively and I am able to do so with ease. I have obtained new skills and still continue to be open to learning more.
Phlebotomist
McAllen Family Primary Care
McAllen, TX
01.2017 - 01.2018
- As a phlebotomist my duties were many. You would think they would just be to draw blood samples from patients, but in a clinic that’s not at all possible. I would have to flex adapt and learn new things every day even if they were not under my job description. Some of my duties included running tests on patients that needed analysis. Some of which were fob (fecal), dot (drug test), breathalyzer alcohol test, pregnancy tests, UA, running cbcs, to name a few. Other tasks I would complete included taking the vitals (BP, TEMPRATURE, BPM, ex.) of the patients that would come in to see the physician, entering the results of their lab work analysis into the system, checking abnormal results to give to the doctor, calling patients in to give them the notice that their test results were in, calling in patients to redo analysis, speaking with patients to ease and comfort them, working as a team with the nurses, ma and physician’s as well as the lab tech.
CASHIER
Krispy Kreme Donuts (KK)
McAllen, TX
04.2016 - 05.2016
- As a cashier, my duties were to attend all costumers as quickly as I could. I was a cashier for drive-through so being fast paced while providing outstanding service. Aside from being a cashier I was also put to help on the line, with samples, and to deal with wholesale orders.
FCC/CASHIER/PREP
Kentucky Fried Chicken (KFC)
Pharr, TX
09.2015 - 03.2016
- My job responsibilities were to keep customers happy by providing fast and great service. I was a cashier for both lobby and drive-through. Along with cashier, I was a prep in the mornings which would be preparing the sides for the day and making sure everything was up and running.
Education
New Start School Aide Training
McAllen, TXundefined
Associate of Interdisciplinary Studies - Biology
South Texas College
McAllen, TX01-2017
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New Start School
01-2017
High School Diploma - undefined
PSJA North Raiders ECHS
05-2016
Skills
- Teamwork Collaborative
- Creative and Enthusiastic
- Knowledgeable Technical Skills
- Caring and Patient
- Dedicated Problem solver
- Dedication and Dependability
- Independent time management
- Great Communication
- Multitasking Adaptability
- Kind People person
- Goal orientated Leader
- Organized Critical Thinking
Certification
- OSHA Certification
- Employability Skills Certification Attained from STC
- CPR certified
- CPR Certified – American Heart Association Issue Date: 04/2017
- Adult and Pediatric FIRST AID/CPR/AED AMERICAN RED CROSS CERTIFICATION 02/23/2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
SPARK DELIVERY DRIVER/SHOPPER
09.2025
Guard I
Deployed Services
03.2023 - 03.2025
Working as a Door dash Delivery Driver
01.2023
Phlebotomist
McAllen Family Primary Care
01.2017 - 01.2018
CASHIER
Krispy Kreme Donuts (KK)
04.2016 - 05.2016
FCC/CASHIER/PREP
Kentucky Fried Chicken (KFC)
09.2015 - 03.2016
AMAZON Delivery FLEX
- 03.2025
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New Start School
High School Diploma - undefined
PSJA North Raiders ECHS
New Start School Aide Training
Associate of Interdisciplinary Studies - Biology
South Texas College