Summary
Overview
Work History
Education
Skills
Training
Certification
Languages
Timeline
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Ishan kc

Ishan kc

El Cerrito,California

Summary

Committed in the hospitality industry and pursue career in customer service and develop further for company and personal goal.

Overview

2
2
years of professional experience
1
1
Certification

Work History

SERVER/Lead Busser

Wood Land Hotel (Orient Café)
07.2023 - 02.2024
  • Welcoming customer in the restaurant, seating guests, taking orders, serving food and beverage, and clearing table promptly
  • Prepare condiments ready for the service
  • Checking customer is satisfied with the food and the service and inviting them back
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.

SERVER/BARISTA

Airport hotel
02.2023 - 06.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Trainee Server Intern

Everest hotel
07.2022 - 12.2022
  • Committed in the hospitality industry and pursue career as a customer service and develop further goal
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • assisting servers setting buffets cleaning tables and serving
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Waiter -

Shangri-La Hotel management school
Kathmandu, Nepal
06.2022

Bakery chef -

International hotel Training institute
03.2022

School leaving Certificate - 12 Grade

Himalaya College
KTM, Nepal
01.2021

Skills

  • Attention to Detail
  • Adaptability
  • Reliability
  • Active Listening

Training

  • Bakery Chef, International Hotel Training Institute, 01/01/22, 03/31/22
  • Waiter, Shangri-La Hotel Management School, Kathmandu, Nepal, 05/01/22, 06/30/22
  • California Food Handler Certification, 2024

Certification

  • Servsafe Food handlers certified
  • California Tips RBS ( Alchol) Training certified

Languages

Hindi
Full Professional
English
Full Professional

Timeline

SERVER/Lead Busser

Wood Land Hotel (Orient Café)
07.2023 - 02.2024

SERVER/BARISTA

Airport hotel
02.2023 - 06.2023

Trainee Server Intern

Everest hotel
07.2022 - 12.2022

Bakery chef -

International hotel Training institute

Waiter -

Shangri-La Hotel management school

School leaving Certificate - 12 Grade

Himalaya College

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Ishan kc