Ishan kc
El Cerrito,California
Summary
Committed in the hospitality industry and pursue career in customer service and develop further for company and personal goal.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SERVER/Lead Busser
Wood Land Hotel (Orient Café)
KATHMANDU, NEPAL
07.2023 - 02.2024
- Welcoming customer in the restaurant, seating guests, taking orders, serving food and beverage, and clearing table promptly
- Prepare condiments ready for the service
- Checking customer is satisfied with the food and the service and inviting them back
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
SERVER/BARISTA
Airport hotel
Kathmandu, Nepal
02.2023 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trainee Server Intern
Everest hotel
Kathmandu, Nepal
07.2022 - 12.2022
- Committed in the hospitality industry and pursue career as a customer service and develop further goal
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- assisting servers setting buffets cleaning tables and serving
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Waiter -
Shangri-La Hotel management school
Kathmandu, Nepal06.2022
Bakery chef -
International hotel Training institute
03.2022
School leaving Certificate - 12 Grade
Himalaya College
KTM, Nepal01.2021
Skills
- Attention to Detail
- Adaptability
- Reliability
- Active Listening
Training
- Bakery Chef, International Hotel Training Institute, 01/01/22, 03/31/22
- Waiter, Shangri-La Hotel Management School, Kathmandu, Nepal, 05/01/22, 06/30/22
- California Food Handler Certification, 2024
Certification
- Servsafe Food handlers certified
- California Tips RBS ( Alchol) Training certified
Languages
Hindi
Full Professional
English
Full Professional
Timeline
SERVER/Lead Busser
Wood Land Hotel (Orient Café)
07.2023 - 02.2024
SERVER/BARISTA
Airport hotel
02.2023 - 06.2023
Trainee Server Intern
Everest hotel
07.2022 - 12.2022
Bakery chef -
International hotel Training institute
Waiter -
Shangri-La Hotel management school
School leaving Certificate - 12 Grade
Himalaya College