Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
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Ishan Nichols

Ames,IA

Summary

Detail-oriented and bilingual student with two years of experience in customer service at Kum & Go, alongside hands-on expertise in building, selling, and repairing computers. Fluent in Spanish, holding the Iowa Seal of Biliteracy. Currently pursuing studies at Iowa State University as a finance major.

Overview

2
2
years of professional experience

Work History

Computer Service

Self Employed
01.2024 - Current
  • Built 25+ custom desktop computers at request of clients.
  • Refurbished and upgraded desktop and laptop computers.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Recommended new and replacement hardware and software purchases.

Retail Team Member

Kum & Go
06.2022 - 09.2024
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

High School Diploma -

Bondurant - Farrar High School
Bondurant
05.2024

Skills

  • Computer Repair
  • Office 365
  • Spanish
  • Customer Service
  • Brand representation
  • Cash Handling Accuracy
  • Store Maintenance

Languages

Spanish
Professional Working

Software

Office 365

Windows

Computer BIOS

Timeline

Computer Service

Self Employed
01.2024 - Current

Retail Team Member

Kum & Go
06.2022 - 09.2024

High School Diploma -

Bondurant - Farrar High School
Ishan Nichols