Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ishan Prasad

Somerville,MA

Summary

Detail-oriented professional with extensive experience in administrative support, office management, and engineering. Committed to enhancing operational workflows and ensuring accuracy in documentation, driving efficiency and customer satisfaction. Part-time MBA Student at SNHU Online with ability to take on full time or part time professional roles.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Professional Musician

Flamenco-Ish
11.2024 - 11.2025
  • Performed as self employed musician for nursing homes, wedding receptions, private parties, and public gigs as soloist and band leader
  • Managed solo and band finances, including budgeting for recording sessions and tours, resulting in cost-effective operations without compromising on quality or artistic vision
  • Earned a reputation for professionalism by maintaining punctuality, preparedness, and effective communication in all interactions with clients and colleagues.
  • Further details on music work can be seen here:

1. https://www.flamenco-ish.com

2. https://avanzaflamenco.com

Product Support Engineer II

Quanterix
09.2023 - 11.2024
  • Strategized custom solutions for Simoa bioanalytical medical instruments by analyzing root causes and writing specialized instructions for field service engineers to ensure instrument functionality to approved qualification standards

Robotics Engineer

SharkNinja
08.2021 - 09.2022
  • Executed test protocols for automated robotic vacuums to verify software and hardware functionality
  • Studied behavior of automated robotic vacuums to confirm compatibility with software programming and discover possible bugs in the software

Administrative Assistant

Prasad Cosmetic Surgery
06.2020 - 07.2021
  • Managed accounts payable and bookkeeping functions for three office locations, including invoice processing, statement reconciliation, and financial record verification
  • Developed and maintained organizational documentation for Medical products, services, financial records, and inventory tracking
  • Coordinated office supply management, ensuring offices were fully stocked and work orders were completed accurately and on time
  • Provided ongoing administrative support to Internal personnel to enhance operational efficiency and maintain smooth daily office operations

Office Manager

Iora Health
11.2017 - 01.2018
  • Managed daily operations of the reception area as the sole front desk administrator for corporate headquarters, ensuring a clean, professional, and efficient office environment
  • Oversaw inventory management, including ordering, stocking, and tracking office supplies, kitchen supplies, food services, and work orders across a two-floor office
  • Supported finance and operations teams with internal administrative and operational projects, improving workflow efficiency and ensuring deadlines were met

Front Desk Receptionist

Trichostem
06.2014 - 08.2014
  • Greeted and assisted patients and vendors, ensuring a welcoming atmosphere in the reception area
  • Managed incoming calls, directing inquiries to appropriate departments efficiently
  • Scheduled, confirmed, and managed appointments, ensuring efficient provider schedules and patient flow
  • Maintained patient records and documentation, handled incoming calls, and ensured compliance with office procedures

Education

MBA - Business Administration

Southern New Hampshire University
Online
11-2027

Bachelor of Science - Mechanical Engineering

Northeastern University
Boston, Massachusetts, MA
12-2019

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Microsoft Excel for Accounting
  • Microsoft Outlook
  • Office management
  • Calendar management
  • Coaching and Mentoring
  • Organizational skills
  • Office administration

Certification

  • EMT - Certified Emergency Medical Technician

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Professional Musician

Flamenco-Ish
11.2024 - 11.2025

Product Support Engineer II

Quanterix
09.2023 - 11.2024

Robotics Engineer

SharkNinja
08.2021 - 09.2022

Administrative Assistant

Prasad Cosmetic Surgery
06.2020 - 07.2021

Office Manager

Iora Health
11.2017 - 01.2018

Front Desk Receptionist

Trichostem
06.2014 - 08.2014

MBA - Business Administration

Southern New Hampshire University

Bachelor of Science - Mechanical Engineering

Northeastern University
Ishan Prasad