Ishani Joshi

• Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
• Studied multi-faceted development issues and suggested solutions to satisfy project goals and adhere to timeline and budget parameters.
• Conducted thorough market research to identify emerging trends and opportunities for product expansion or improvement.
• Enhanced customer satisfaction through diligent attention to client needs and prompt resolution of issues.

• Conducted regular follow-ups with new hires to assess satisfaction levels and identify any potential issues or concerns during onboarding phases.
• Enhanced candidate experience by providing timely and constructive feedback throughout the recruitment process.
• Collaborated with hiring managers to develop accurate job descriptions that effectively communicated role expectations and requirements.
• Streamlined interview scheduling for efficiency, coordinating with hiring managers and candidates to ensure a smooth process.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

As a J2EE programmer, was responsible for the following activities:

• Used JSP and Servlets for the web-development.
• Developed user interface using JSP, Servlets, HTML, and JavaScript.
• Collaborated with cross-functional teams to develop high-quality software solutions, meeting project deadlines and requirements.
• Improved user experience by designing intuitive front-end interfaces using HTML, JavaScript, and AJAX technology.
• Maintained up-to-date documentation of software development processes, ensuring knowledge transfer among team members.

Environment: Java, J2EE, JDBC, JavaScript, JSP, Websphere application server, Oracle 9.

• Developing and modifying various modules in data extractor and identifier from Prodilynx and updating their databases in PL/SQL.
• Testing and Quality Assurance of newly developed and modified tools from Prodilynx.
• Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.

Environment: Oracle 8i, PL/SQL, Prodilynx, Catalynx.

• Aggregation of data from various vendor sites and fed to client tools as per the client’s requirements.
• Increased efficiency in online research by streamlining processes and implementing new search strategies.

• Increased software reliability, performing thorough regression tests to ensure seamless performance after updates.
• Implemented advanced automation frameworks such as Selenium WebDriver or Appium, optimizing code reusability and maintainability across projects.
• Enabled faster issue resolution, providing detailed bug reports with clear steps to reproduce and suggested fixes.
• Streamlined testing processes through continuous integration and deployment tools, improving overall efficiency.