Ishanna Ruff
Massapequa
Summary
Detail-oriented Security Officer with extensive surveillance monitoring and conflict resolution experience. Proven ability to identify suspicious activity and enforce security protocols effectively.
Overview
26
26
years of professional experience
Work History
Security Officer
Wisdom Protective Services
Westbury
02.2020 - Current
- Monitored surveillance cameras and responded to suspicious activity.
- Maintained accurate logs of all security related activities.
- Identified suspicious activity to determine appropriate response.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored premises and recorded activity in daily officer reports.
Correctional Officer
New York City Dept of Correction
East Elmhurst
12.2000 - 01.2021
- Maintained clear and open communications with facility areas to support safe operations.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Facilitated conflict resolution through effective communication strategies to maintain order and safety within the facility.
- Detected potential threats and quickly defused conflicts.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Counseled inmates to address concerns and facilitate understanding among conflicting parties.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Conducted regular inspections of security systems and protocols to ensure compliance and enhance safety measures.
- Collaborated with team members to ensure adherence to safety protocols and effective management of inmate behavior.
Payroll Administrator
DHL
Jamaica
09.1999 - 10.2000
- Audited, reviewed and compiled payroll reports, records and related summaries.
- Prepared monthly reports on payroll costs for management review.
- Resolved discrepancies between payroll records and employee inquiries.
- Collaborated with HR staff to ensure accurate payroll processing and timely updates to employee records.
- Managed payroll and time and attendance systems.
- Performed data entry tasks to ensure timely and accurate payroll processing.
Education
High School Diploma -
Jamaica High School
Jamaica06-1989
Skills
- Surveillance monitoring
- Security protocols
- Conflict resolution
- Risk assessment
Timeline
Security Officer
Wisdom Protective Services
02.2020 - Current
Correctional Officer
New York City Dept of Correction
12.2000 - 01.2021
Payroll Administrator
DHL
09.1999 - 10.2000
High School Diploma -
Jamaica High School