Ishaq Sultan
Doha Qatar
Summary
Adept at navigating both city and non-city terrains, I significantly enhanced customer satisfaction during my tenure at QatarEnergy LNG(Raslaffan) through meticulous route planning and exceptional customer service. My adherence to safety protocols and efficient time management skills ensured on-time deliveries and a spotless driving record, fostering trust and reliability among clients.
Overview
1
1
year of professional experience
Work History
Security Patrolling Driver
QatarEnergy LNG(Raslaffan)
09.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Obtained signatures from customers upon delivery of goods.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
Bachelor of Arts - Economics
Karakoram International University
Gilgit Pakistan01-2008
Skills
- City and non-city driving
- Customer service
- Valid Driver's license
- Punctual and reliable
- Clean driving record
- Punctuality
- Safe driving practices
- GPS and route planning
- Route planning
- Flexible schedule
- Safety protocols
- Problem-solving
- Traffic law observation
- Safety management
- Navigational systems and GPS
- Vehicle maintenance
- Time management
- Adaptable driving techniques
- Loading and unloading
- Commercial driving
- Attention to detail
- Vehicle inspection
- Relationship building
Timeline
Security Patrolling Driver
QatarEnergy LNG(Raslaffan)
09.2023 - Current
Bachelor of Arts - Economics
Karakoram International University
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