Ishika Hippola

Engaged in advanced research on technology adoption and human factors, with a focus on enhancing usability for rural aging populations. Proposed and designed an individual thesis project investigating the impact of deceptive UI patterns on user trust and marketing strategies. Collaborated on a group initiative to modernize the System Usability Scale (SUS), contributing to the development of a more comprehensive and user-focused usability evaluation tool.

• Developed research protocols and methodologies, ensuring compliance with ethical guidelines and accuracy in experimental designs.
• Conducted comprehensive literature reviews, synthesizing research findings to support projects on usability, technology adoption, and human factors.
• Managed research resources and tools, maintaining a well-organized inventory to facilitate efficient project execution.

Provided over 321 engaging and personalized mathematics tutoring sessions, delivering exceptional learning outcomes for students. Maintained high-performance standards in teaching by adhering to metrics focused on customer sentiment and session operations. Balanced academic instruction with responsive customer service, ensuring a positive experience for both students and their guardians.