Ishita Mishra
Menlo Park,United States
Summary
Multiple job experiences with a heavy focus on effective and healthy clientele relations, organization, time management and exceptionable customer service skills. Interned with multiple non-profits learning skills of detailed research on policies, demographics and used research to enhance ability to market policy to Congress People and new medicinal practice to people. Used free time to fuel personal passion project with a heavy focus on social justice through podcast and film-making.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Barre3
07.2022 - 08.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Marketed membership and packages to successfully sell our products and generate revenue.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Co-President and Marketting Lead
BuildOn (Menlo-Atherton Chapter)
08.2021 - 06.2023
- Achieved club growth and success raising funds to build school in Guatemala through resourceful strategic plans
- Organized Weekly Meetings, check-in, where thorough agendas were made and meeting minutes were kept.
- Organized Different Volunteering for the groups of people, through beach clean ups, food drives etc.
- Summer of June 2023 went to Guatemala and physically helped build the school and used all funds raised to buy equipment needed to do so.
President
National Charity League, NCL
01.2019 - 06.2023
- Founding member of Sand Hill Chapter, mobilized grade in volunteering: beach cleanups, food distribution, playing bingo with senior citizens.
- Strengthened community bonds by organizing and leading volunteer initiatives.
- Improved organizational efficiency through the implementation of new volunteer management systems.
- Developed partnerships with local organizations to expand volunteer opportunities and resources.
- Found lecturers and speakers to inspire groups of girls.
Social Media Marketing Intern
Heal One World
02.2022 - 01.2023
- Helped Non-Profit focused on making holistic approaches to healing available to lower socio-economic groups expand to the Bay Area
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Boosted website traffic by creating and sharing engaging blog posts and articles related to the industry.
- Collaborated with the marketing team to develop targeted social media strategies for various demographics.
Podcast Host, Creator, Editor and Producer
International State Of Mind
01.2022 - 12.2022
- Created, Produced and shot a podcast to raise awareness of marginalized groups across international cultures. Interviewed expert guests to break down socio-cultural barriers.
- Enhanced listener engagement by incorporating creative storytelling and audio techniques into podcast episodes.
- Developed and maintained strong relationships with guests for compelling interviews and conversations.
Political Affairs Intern and Lobbying Ambassador
Borgen Project
05.2022 - 08.2022
- Enhanced internship experience by conducting comprehensive research on political affairs and drafting reports.
- Presented to CA Senator Alex Padilla’s office on the Girls LEAD Act (S. 634) - Bill to strengthen participation of adolescent girls in governance.
- Presented about other bills tackling increasing rates of educational rates of girls in third world countries, like Keeping Girls in School Act (H.R. 4134)
- Supported senior staff in policy analysis, leading to the development of well-informed strategies for the organization.
- Contributed to impactful public relations campaigns by creating compelling content for social media platforms. Through platforms like twitter, youtube, letter writing, presenting to schools, etc.
- Provided valuable input during meetings with congressional staffers resulting in more informed decision-making on critical issues.
- Conducted thorough legislative tracking, enabling timely updates on relevant topics for the organization''s leadership and enabling proper strategical targeting of Representatives and their policies.
Documentary Filmmaker
Menlo-Atherton High School
10.2021 - 05.2022
- Produced award-winning documentary about the Black Panther Party by conducting thorough research and interviewing famous journalists Earl Caldwell.
- Conducted thorough interviews, edited and directed the documentary.
- Made it to regional of the National History Day competition
- Elevated the quality of storytelling through meticulous scriptwriting and innovative editing techniques.
- Secured funding for documentary projects by delivering persuasive pitches to investors and grant organizations.
- Managed production budgets effectively, ensuring optimal resource allocation for each project phase.
Administrative Assistant
Anjana Pursnani LLC
05.2020 - 08.2020
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
Education
Bachelor of Arts - International Relations
Barnard College of Columbia University
New York, NY05.2027
High School Diploma -
Menlo-Atherton High School
06.2023
Skills
- Quantitative research
- Team leadership
- Strategic planning
- Conflict Resolution
- Policy Advocacy
- Detailed Research
- Interpersonal and Client Communications
- Attention to Detail
- Adaptive Editing
- Critical Thinking
- Office Organization
- Office Administration
- Inventory Control
- Guest coordination
- Emotional Intelligence
- Problem-solving aptitude
Timeline
Front Desk Receptionist
Barre3
07.2022 - 08.2023
Political Affairs Intern and Lobbying Ambassador
Borgen Project
05.2022 - 08.2022
Social Media Marketing Intern
Heal One World
02.2022 - 01.2023
Podcast Host, Creator, Editor and Producer
International State Of Mind
01.2022 - 12.2022
Documentary Filmmaker
Menlo-Atherton High School
10.2021 - 05.2022
Co-President and Marketting Lead
BuildOn (Menlo-Atherton Chapter)
08.2021 - 06.2023
Administrative Assistant
Anjana Pursnani LLC
05.2020 - 08.2020
President
National Charity League, NCL
01.2019 - 06.2023
Bachelor of Arts - International Relations
Barnard College of Columbia University
High School Diploma -
Menlo-Atherton High School
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