Job Search Status
Networking onlyDesired Job Title
Digital Distribution Support SpecialistDesktop Support TechnicianIT TECH SUPPORTWork Type
Full TimeLocation Preference
RemoteHybridLocation: Moriches, NY, USNew York, NY
Open to relocation: Yes
Ishmael Prunier
Moriches,NY
Work Preference
Summary
Dynamic IT professional with extensive experience at RQI Partners LLC, excelling in digital support and biomedical equipment maintenance. Proven track record in hardware installation and customer service, enhancing operational efficiency. Skilled in troubleshooting and account management, ensuring seamless user experiences and effective network maintenance.
Overview
4
4
years of professional experience
Work History
Digital Distribution Support Specialist
RQI Partners LLC
Wappingers Falls
10.2025 - Current
- involves IT services for setup, maintenance, and troubleshooting of digital platforms and network systems (cabling, routers, servers) for businesses
- Assisted with the maintenance of CPR devices, laptops, manikins, and the carts on which they are displayed.
- biomedical equipment tech
Desktop Support Technician
RQI PARTNERS, LLC
04.2022 - Current
- Helping doctors, nurses, respiratory therapists, creating their accounts with the NRP learning platform.
- Helping them access their accounts when needed, resetting their passwords, And assigning curriculum to their accounts.
- Or even setting up their live events and adding students to the class.
IT TECH SUPPORT
Robert Half
01.2022 - 01.2023
- Installed hardware plug-in for TD Bank, improving operational capabilities.
- Set up desktops to optimize usability and integration with existing systems.
- Conducted installations of essential hardware to facilitate business processes.
Education
Computer network technology -
Borough of Manhattan CC
New York, NY01.2023
Diploma -
City Polytechnic high school
Brooklyn, NY06.2017
Skills
- Biomedical equipment technician
- Desktop support and help desk support
- Hardware installation
- Technical support and troubleshooting
- TALKDESK certification
- Salesforce experience
- Customer service
- Digital support
- Network maintenance
- Account management
Timeline
Digital Distribution Support Specialist
RQI Partners LLC
10.2025 - Current
Desktop Support Technician
RQI PARTNERS, LLC
04.2022 - Current
IT TECH SUPPORT
Robert Half
01.2022 - 01.2023
Computer network technology -
Borough of Manhattan CC
Diploma -
City Polytechnic high school