Ishmael Taylor
Worcester,MA
Overview
7
7
years of professional experience
Work History
Home Pest Technician
Terminix Termite & Pest Control
06.2023 - 03.2025
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Drove to customer residences and places of business to inspect for pests.
Electrical Apprentice
Brattan Industries
05.2022 - 05.2023
- Participated in apprenticeship program with an accredited electrical contractor to gain electrical skills and knowledge
- Installed and repaired wiring, conduits, fixtures, and other electrical components for commercial/industrial clients
- Assisted journeymen and master electricians in the installation of various electrical systems
- Performed troubleshooting and maintenance of electrical systems
- Assisted with the installation of fire alarm systems, security systems, and other low-voltage systems
Garden Associate
Home Depot
12.2021 - 05.2022
- Applied knowledge of horticulture and gardening practices to help customers with their gardening needs
- Assisted customers in selecting appropriate plants, fertilizers and other gardening supplies
- Maintained and organized the garden center, stocked shelves, and ensured the cleanliness of the store
Macys
10.2020 - 05.2021
- Responsible for packing and shipping orders according to customer specifications
- Ensured accurate inventory management by accurately entering orders into the company's inventory system
- Generated labels, paperwork and packing slips for shipments
- Prepared and maintained records of outgoing shipments
Dietary Aide
Goddard Homestead
06.2018 - 10.2020
- Assisted in preparing and portioning meals for large groups
- Delivered meals to patients in a timely and accurate manner
- Organized and stored food products according to established guidelines
- Prepared snacks and beverages for patients and staff
Education
High School -
South High Community School
Worcester, Mass05.2018
Skills
- Proficiency in Microsoft Office Suite
- Internet and email proficiency
- Data entry and typing skills
- Basic troubleshooting skills
- Collaboration and communication tools
- Problem-solving
- Customer service
- Self-Motivated
- PPE Compliance
- Interpersonal Communication
- Pesticide application
- Insect identification
- Safety procedures
Accomplishments
- Maintained an immaculate driving record for 2 consecutive years' working for trerminix.
- Identified the best techniques for bed bug removal and mentored newly hired technicians on these methods.
- Utilized conflict resolution skills to alleviate tense customer situations which boosted the client retention rate by 55%.
Timeline
Home Pest Technician
Terminix Termite & Pest Control
06.2023 - 03.2025
Electrical Apprentice
Brattan Industries
05.2022 - 05.2023
Garden Associate
Home Depot
12.2021 - 05.2022
Macys
10.2020 - 05.2021
Dietary Aide
Goddard Homestead
06.2018 - 10.2020
High School -
South High Community School