Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ishmael Watson

Silver Spring,MD

Summary

Dynamic and detailed-oriented professional with a proven track record. Excelling in accurate record keeping and quality control. Adept at enhancing workflow efficiency and delivering exceptional customer service. I leverage strong problem-solving skills to drive operational success and ensure optimal performance in all tasks.

Overview

8
8
years of professional experience

Work History

Field Technician

National Water Services LLC
Gambrills, MD
06.2023 - Current
  • Upgraded hardware and software components as needed to improve systems performance.
  • Configured instrumentation and controls for optimal performance.
  • Maintained company vehicle in good working condition by performing regular maintenance checks.
  • Entered meter reading data into handheld computers or tablets for billing purposes.
  • Maintained accurate records of daily meter readings and customer interactions.
  • Identified and reported meter irregularities, damaged equipment, or items inhibiting meter access.

Stocker

Safeway
Silver Spring, MD
07.2021 - 07.2023
  • Confirmed stock labels were visible and readable.
  • Retained clean, neat aisles, and removed debris from public areas.
  • Provided excellent customer service by answering questions and providing product insights.
  • Removed damaged or expired items from shelves to keep stock fresh.
  • Lifted and transported heavy boxes up to 80 lbs.

Warehouse Worker

Clason Point Partners
Suitland , MD
08.2019 - 07.2021
  • Inspected quality, quantity, and availability of goods against records.
  • Supported inventory accuracy and recorded material movements in company software.
  • Avoided safety hazards by correctly operating company tools and equipment.
  • Received and printed orders using warehouse operating system.
  • Operated various warehouse machinery, such as conveyors, or sorting systems.

Sales Associate

Home Depot
Silver Spring, MD
02.2017 - 07.2019
  • Promoted current sales promotions and special offers to increase revenue.
  • Stayed informed about industry trends and competitor offerings for better client engagement.
  • Created eye-catching merchandise displays to attract customer attention.
  • Actively listened to customer concerns, addressing issues promptly and professionally.
  • Verified shift sales with cash count and drawer balances.

Education

Certificate - Comprehensive Recording Industry

Omega Studio's School of Applied Arts And Science
Rockville
06-2021

High School Diploma -

Bethesda Chevy Chase High School
Bethesda, MD
06-2018

Bachelor of Arts - Graphic Design And Media Arts

Southern New Hampshire University
Hooksett, NH

Skills

  • Accurate record keeping
  • Workflow efficiency
  • Positive attitude
  • Quality control measures
  • Customer service
  • Problem-Solving
  • Reading comprehension
  • Heavy lifting

References

References available upon request.

Timeline

Field Technician

National Water Services LLC
06.2023 - Current

Stocker

Safeway
07.2021 - 07.2023

Warehouse Worker

Clason Point Partners
08.2019 - 07.2021

Sales Associate

Home Depot
02.2017 - 07.2019

Certificate - Comprehensive Recording Industry

Omega Studio's School of Applied Arts And Science

High School Diploma -

Bethesda Chevy Chase High School

Bachelor of Arts - Graphic Design And Media Arts

Southern New Hampshire University

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