Ishmel Peguero
The Bronx,NY
Summary
Dedicated delivery driver with a strong commitment to customer service and route optimization. Proven ability to manage timely deliveries and resolve customer inquiries efficiently.
Overview
1
1
year of professional experience
Work History
Delivery Driver
GoPuff
The Bronx, New York
02.2025 - 11.2025
- Delivered orders promptly to customers using company delivery app.
- Maintained vehicle cleanliness and performed routine safety checks.
- Communicated effectively with customers regarding delivery status and issues.
- Loaded and unloaded products efficiently for accurate deliveries.
- Followed designated routes to ensure timely order fulfillment.
- Resolved customer inquiries and concerns during the delivery process.
- Adhered to safety regulations while driving and handling products.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Ensured delivery vehicle was clean inside and outside to provide a professional appearance.
Education
High School Diploma -
Morris High
The Bronx, NY06-2013
Skills
- Route optimization
- Vehicle maintenance
- Delivery logistics
- Customer service
- Product handling
- Conflict resolution
- Inventory tracking
- Problem solving
- Adaptability
- Traffic laws
- Time management
- Professionalism
- Positive attitude
- Materials transport
Languages
English
Professional
Spanish
Professional
Timeline
Delivery Driver
GoPuff
02.2025 - 11.2025
High School Diploma -
Morris High