Ishpreet Kaur
Atlanta,GA
Summary
Diligent software engineer and support engineer with 2 years experience with healthcare manufacturing Agency.
Obtained good grades in build spec and quality. Seeking to further IT career by growing as a Software Engineer.
Capable and experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment.
Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Specialist
Maheshwar Pharma
Ambala, Haryana
10.2020 - 09.2022
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Devised incisive workarounds and resolutions for IT-related problems.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
Education
Master of Science - Computer Science
Kurukshetra University
India06.2016
Bachelor of Science - Computer Science
Kurukshetra University
India05.2014
Skills
- NET Framework
- Java
- HTML5
- Cascading Style Sheets (CSS)
- Microsoft Office
- Technical issue analysis
- Troubleshooting and diagnostics
- Application installations
- Application support
- Hardware and Peripherals
- MS Office proficiency
- Technical Troubleshooting
Languages
English
Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
- .Net Training - 2016
- PHP Industrial Training- 2014
Timeline
IT Specialist
Maheshwar Pharma
10.2020 - 09.2022
Master of Science - Computer Science
Kurukshetra University
Bachelor of Science - Computer Science
Kurukshetra University
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