Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Ishtar Bernal

Hopatcong,NJ

Summary

Reliable and enthusiastic individual seeking experience and a career in the public health and medical field, to expand my knowledge and abilities. Dedicated to optimizing patient care and prioritizing their needs and mental/emotional well-being, while meeting the needs of each patient. I excel in fast-paced environments and am able to work efficiently. My ability to remain calm and focused under pressure allows me to handle difficult situations with ease, and I am adept at de-escalating tense situations to ensure the safety and well-being of all individuals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
04.2023 - Current
  • Provided friendly customer service at prescription drop-off and pick-up counters.
  • Communicated directly with doctors offices and insurance companies via telephone, tax or
    Temporary Front End Head Cashier in charge of handling any issues with cash registers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Student Leader

Montclair State University Recreation Center
08.2022 - Current
  • Worked in a team-based environment to maintain high levels of productivity on both Fitness Floors.
  • Got Employee of the Month, like a few of my other peers, for October 2023 for going "Above and Beyond", when handling medical emergencies.
  • Enforced campus recreation center policies, and safety regulations.

Front End Cashier/Customer Service Representative

Walmart
05.2020 - 08.2021
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Education

Bachelor of Science - Public Health

Montclair State University
Montclair
06.2025

High School Diploma -

Sussex County Technical School
Sparta, NJ
06.2021

Skills

  • Microsoft Office
  • Emotional Support
  • Cash Register Operations
  • Workflow Optimization
  • Medical Terminology
  • Problem-Solving Skills
  • Critical Thinking
  • Anatomy & Physiology

Certification

  • Mental Health First Aider (2022-Current)
  • First Aid/ CPR Certification (2022-Current)
  • Naloxone Training


Languages

Spanish (Native)

References

References available upon request.

Timeline

Pharmacy Technician

CVS Pharmacy
04.2023 - Current

Student Leader

Montclair State University Recreation Center
08.2022 - Current

Front End Cashier/Customer Service Representative

Walmart
05.2020 - 08.2021

Bachelor of Science - Public Health

Montclair State University

High School Diploma -

Sussex County Technical School

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Ishtar Bernal