Ishtiaq Ahmed
Irvine,California
Summary
Marketing/Sales Management and Administrative Support Dedicated and detail-oriented professional with extensive experience in sales, marketing management, and administrative support. Proven track record in driving operational excellence, enhancing customer satisfaction, and managing budgets and resources effectively. Committed to fostering organizational growth through strategic planning and cross-functional collaboration. Remains in tune with latest sales and marketing strategies. Possesses excellent track record in predicting and planning for new sales direction and market trends. Identifies new sales prospects and negotiate deals while maintaining high level of customer satisfaction. Oversees strategies and campaigns throughout product, service or concept lifecycle. Leads by example and inspire sales and marketing staff to perform at peak levels.
Overview
10
10
years of professional experience
Work History
Sales and Marketing Manager
Advanced BioCatalytics Corporation
01.2023 - Current
- Developed and executed sales and marketing strategies to align with business objectives, driving new business and increasing revenue
- Managed customer relationships, coordinated with product development and customer service teams, and analyzed market trends to create effective campaigns
- Oversaw sales and marketing budget, ensuring efficient resource allocation and consistency in brand messaging.
- Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 62% in sales.
Regional Manager/Logistics
BSH Home Appliance Corporation
10.2019 - 11.2022
- Led logistics and marketing departments, developed strategies for new business, and expanded client base through targeted marketing efforts
- Ensured high levels of customer satisfaction, implemented quality control procedures, and conducted training sessions for clients.
- Established and maintained operational standards for 3 locations.
Marketing Analyst (Sales)
BSH Home Appliance Corporation
05.2018 - 10.2019
- Managed 2 marketing systems designed and executed marketing campaigns, and maintained vendor relationships
- Created and delivered training materials, ensuring effective knowledge transfer and campaign execution.
- Initiated market research studies and analyzed findings.
Operational Manager
Comfort Inn, Choice Hotel International
02.2015 - 03.2018
- Directed business operations, managed staff, prepared work schedules, and analyzed financial reports to measure productivity
- Implemented innovative reconciliation spreadsheet that improved accuracy and reduced variance.
Genetics Lab Technician, Intern
Kaiser Permanente
06.2014 - 12.2014
- Analyzed over 100 samples, audited equipment and procedures, and operated diagnostic equipment.
Education
Bachelor of Science - Biochemistry
California State University
01.2015
Skills
- Customer Experience & Retail Management: Led initiatives to improve customer satisfaction, developed and managed retail programs, and executed strategies to enhance service capacity and operational excellence
- Sales & Marketing Strategy: Developed and implemented effective sales and marketing strategies, analyzed market trends, and managed budgets to drive business growth and profitability
- Leadership & Team Management: Managed cross-functional teams, provided training and coaching, and coordinated with senior management to achieve organizational goals
- Analytical & Reporting Skills: Identified trends and patterns, developed tracking tools, and performed detailed reviews to ensure accuracy and alignment with business objectives
- Strong strategic and critical thinking skills with the ability to deliver complex projects on time and within budget
- Exceptional written and oral communication abilities, with a track record of collaborating effectively with stakeholders at all levels
- Proficient in budget development and management, with a focus on aligning expenditures with organizational goals
- MS Office Suite
- SAP/ERP
- MS SQL Database
- Power-Bi
- MS Excel
- Strategic Planning
- Team Leadership
Timeline
Sales and Marketing Manager
Advanced BioCatalytics Corporation
01.2023 - Current
Regional Manager/Logistics
BSH Home Appliance Corporation
10.2019 - 11.2022
Marketing Analyst (Sales)
BSH Home Appliance Corporation
05.2018 - 10.2019
Operational Manager
Comfort Inn, Choice Hotel International
02.2015 - 03.2018
Genetics Lab Technician, Intern
Kaiser Permanente
06.2014 - 12.2014
Bachelor of Science - Biochemistry
California State University
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